> Handling customer complaints and issues> Managing and organizing files, records, and databases> Handling incoming and outgoing correspondence> Managing calendars and scheduling appointments> Maintaining office supplies and equipment

• Handled Overall operations and social media for increasing brand visibility • Conducting lead generation, lead qualification, sales prospecting, client communications, and providing product demos. • Organized Exhibitions and Fashion Events to increase brand quality from live audience.

Here, I am working under an Exchange Program (Mentor Mentee Program) for a duration of 6 months. I am undergoing the mentorship program, thereby attaining assistance and guidance with DevOps tools. I am also obtaining guidance for DevOps, Azure, and SQL to interfere in the live projects and get conversant with the tools.

> Conducted research on relevant case studies and current events to enrich course content and provide real-world examples.> Assisted in designing and implementing interactive activities and group projects to enhance student engagement and learning.> Coordinated and managed communication between students and the lecturer, providing timely responses to inquiries and feedback.> Provided administrative support, including scheduling office hours, managing course-related… Show more > Conducted research on relevant case studies and current events to enrich course content and provide real-world examples.> Assisted in designing and implementing interactive activities and group projects to enhance student engagement and learning.> Coordinated and managed communication between students and the lecturer, providing timely responses to inquiries and feedback.> Provided administrative support, including scheduling office hours, managing course-related documentation, and maintaining accurate records. Show less

> Provide personalized assistance to guests throughout their stay, promptly addressing inquiries, concerns, and requests, and maintaining a high level of guest satisfaction. > Skillfully manage a range of tasks, from answering phones and addressing emails to attending to walk-in guests, while maintaining a polished and professional demeanor. > Introduced a guest recognition program resulting in a 15% increase in guest retention and repeat bookings over six months. >… Show more > Provide personalized assistance to guests throughout their stay, promptly addressing inquiries, concerns, and requests, and maintaining a high level of guest satisfaction. > Skillfully manage a range of tasks, from answering phones and addressing emails to attending to walk-in guests, while maintaining a polished and professional demeanor. > Introduced a guest recognition program resulting in a 15% increase in guest retention and repeat bookings over six months. > Collaborated closely with housekeeping, leading to reduced room turnover time and ensuring guests experience minimal wait times. > Received consistent praise from guests, consistently achieving top ratings in customer satisfaction surveys and online reviews. Show less

Here, I monitored and improved AWS infrastructure, introduced best practices, evaluated AWS offerings, and introduced infrastructure resources, while managing database servers, API servers, custom servers, and reduced barriers for engineers to deploy and optimize systems.I also assisted with optimizing for security, speed, and redundancy across all points of the AWS stack, while developing tools and processes to detect and respond to operational issues promptly, and enhanced performance… Show more Here, I monitored and improved AWS infrastructure, introduced best practices, evaluated AWS offerings, and introduced infrastructure resources, while managing database servers, API servers, custom servers, and reduced barriers for engineers to deploy and optimize systems.I also assisted with optimizing for security, speed, and redundancy across all points of the AWS stack, while developing tools and processes to detect and respond to operational issues promptly, and enhanced performance visibility by working on metrics and logging infrastructure.Moreover, I introduced centralized logging using Elasticsearch, Logstash, and Kibana (ELK), with experience in writing Docker Template, and configured/administered GitHub Enterprise in AWS with enable High Availability (HA).Furthermore, I sustained branches/forks in GitHub version control for the modifications made in cookbooks as per release, and functioned on Kubernetes deployments and used Kubernetes deploying services onto Azure DevOps. I also generated Kubernetes Service Connections and Resource Groups, and updated KeyVault subscriptions.Also, I obtained extensive hands-on experience on Azure Portal, Azure DevOps Portal, Azure Repos, and Azure Pipelines, and developed CI/CD pipelines for deploying services on Azure Portal. I functioned on Kubernetes deployments, pods, and replica sets management on Azure Portal, and managed Docker orchestration and Docker containerization using Kubernetes, while monitoring Kubernetes Cluster through Rancher. Show less

• Enhanced the client retention rate from 40% to 70% within 3 months• Fostered overall relationship with assigned clients across onboarding, retention, renewal, up-selling, and cross-selling• Strived to enhance customer experience consistently by sharing valuable insights, tips, and ideas to improve the overall service and internal processes• Working with the sales team on the company’s new Enterprise Resource Planning (ERP) software solution and provide consultative IT… Show more • Enhanced the client retention rate from 40% to 70% within 3 months• Fostered overall relationship with assigned clients across onboarding, retention, renewal, up-selling, and cross-selling• Strived to enhance customer experience consistently by sharing valuable insights, tips, and ideas to improve the overall service and internal processes• Working with the sales team on the company’s new Enterprise Resource Planning (ERP) software solution and provide consultative IT sales.• Completed ERP training program and Handled B2C liaisons with UK clients• Secured „Best Intern of the Month‟ award by resolving over 300 tickets each month based on parents‟ complaints for timetable in association with suitable faculty within deadline-driven and fast-paced environments Show less

Here, I administered overall departments to ensure seamless running of the day-to-day programs, while engaging with Startups Founders and CEOs to onboard them for interviews.

Here, I attended a formal internship to work on a live project to observe the work environment, and obtained assistance on live projects in AWS,SQL, and Management roles.

Here, I dealt with a project “Milk Management System” as a junction or place between rural area people and dairy management system. I also coordinated with working experts and obtained essential skills from the designated engineers, along with B2C liaisons with customers.

> Assisted in onboarding new students, ensuring a smooth processing experience.> Supported various administrative tasks, contributing to the efficient operation of the university’s administrative functions.> Conducted orientation sessions for new students, providing guidance on university policies and resources available to them.> Facilitated communication and collaboration among students, helping to build a supportive and inclusive campus community