Viola Stoyanova Email & Phone Number

Bulgaria

Feb 2022 - Aug 2022Role: Agile coach/Agile PMClient: tech startupFramework/methodology: Scaled Agile, Spotify modelProject information: Incorporating a solution into the BI area related to Regulatory reports; Vendor managementOct 2020 - Jan 2022Role: IT Project ManagerClient: Financial services, funds, corporate servicesFramework/methodology: Waterfall, hybridProject information: Migration of acquired companies into Azure Cloud. Two main waves - Active… Show more Feb 2022 - Aug 2022Role: Agile coach/Agile PMClient: tech startupFramework/methodology: Scaled Agile, Spotify modelProject information: Incorporating a solution into the BI area related to Regulatory reports; Vendor managementOct 2020 - Jan 2022Role: IT Project ManagerClient: Financial services, funds, corporate servicesFramework/methodology: Waterfall, hybridProject information: Migration of acquired companies into Azure Cloud. Two main waves - Active Directory and Azure Show less

Framework/methodology: Scrumban• Product concept creation and development• Product Backlog creation and maintenance• Overall product planning, prioritization, and management• User acceptance testing• Process architecture and process improvement on a company level

Bulgaria

Framework/methodology: Hybrid, Waterfall + a Scrum team• Plans and manages projects in the complex environment of the largestBulgarian telecommunications company;• Communicates project progress and decisions with stakeholders thatare part of the company as well as from vendors' side;• Risk management;• Change management• Project management tool implementation;• Projects' health improvement;• Maintains professional and technical knowledge by organising… Show more Framework/methodology: Hybrid, Waterfall + a Scrum team• Plans and manages projects in the complex environment of the largestBulgarian telecommunications company;• Communicates project progress and decisions with stakeholders thatare part of the company as well as from vendors' side;• Risk management;• Change management• Project management tool implementation;• Projects' health improvement;• Maintains professional and technical knowledge by organising educational workshops;• Ensure that employees are following information security and privacy policies; Show less

Bulgaria

Framework/methodology: Waterfall• Creating and maintaining project schedules in project tracking tools,organizing and managing project status meetings• Tracking project progress and budget, change management• Hold regular meetings with the project team• Recognize, raise and manage risks/issues and escalate quickly when necessary• Organizes and maintains all project related documentation as required by the company standards• Communicate project progress and decisions… Show more Framework/methodology: Waterfall• Creating and maintaining project schedules in project tracking tools,organizing and managing project status meetings• Tracking project progress and budget, change management• Hold regular meetings with the project team• Recognize, raise and manage risks/issues and escalate quickly when necessary• Organizes and maintains all project related documentation as required by the company standards• Communicate project progress and decisions with stakeholders• Clients’ set up in the PM tools• Planning, procurement and installation of printing devices coordination with customer and partners Show less

Bulgaria

• Accountable for the implementation and direct execution of the Configuration Management process on a day-to-day basis in line with the global standards for the assigned account(s). This includes managing all activities required to plan, identify, control, and track and audit of Configuration Items (CIs) within the Configuration Management System (CMS);• Drive compliance to the Configuration Management framework for the supported account(s);• Define verification and audit procedures to… Show more • Accountable for the implementation and direct execution of the Configuration Management process on a day-to-day basis in line with the global standards for the assigned account(s). This includes managing all activities required to plan, identify, control, and track and audit of Configuration Items (CIs) within the Configuration Management System (CMS);• Drive compliance to the Configuration Management framework for the supported account(s);• Define verification and audit procedures to ensure accuracy and integrity of the Configuration Management Database (CMDB);• Host regular review meetings with the Support groups to maintain CMDB completeness and accuracy; Show less

Bulgaria

• Utilization Improvement;• Account Assignment and Resource usage monitoring;• Billing Validation;• Time tracking escalation contact;• Finance forecasting and Budget support;

• Finance matter support (audit the financial reports and financial data, implementing cost reduction);• Travel arrangements;• Creating and adjusting the schedule of the employees;• Corresponding and communicating on behalf of the EMEA Crisis manager regarding issues such as travel, resourcing, finances, meetings, HR issues, tool updates, etc.;• Helping and coordinating the support personnel; Implementation and improvement of practices and initiatives;• Taking care of the… Show more • Finance matter support (audit the financial reports and financial data, implementing cost reduction);• Travel arrangements;• Creating and adjusting the schedule of the employees;• Corresponding and communicating on behalf of the EMEA Crisis manager regarding issues such as travel, resourcing, finances, meetings, HR issues, tool updates, etc.;• Helping and coordinating the support personnel; Implementation and improvement of practices and initiatives;• Taking care of the newcomers in the Sofica Admin team as part of the Buddy program, training the new personnel and preparing them for their assessment test; Show less

Bulgaria

• Data processing, including data input into software databases;• Quality control referred to one of the projects;• Provide training to the new personnel;

• Data processing, including data input into software databases on various projects;• Conversion of paper documents and information content into easily accessible and enriched data assets, enabling effective search and access and ensures their preservation• Quality control;

Bachelor'S Degree, Economics Of Tourism

High School Diploma