Violet Hunter Email & Phone Number

Ellijay, Ga, Us

I managed, coordinated, and analyzed data pertaining to special projects including central fulfillment processes and operations pilots as well as call center agent and pharmacist evaluation data. In this position I:Created and managed Power BI Dashboards viewed by senior management and C-Suite executivesMaintained and gathered data utilizing excel and SQL Created processes for analyzing working capital benefit of projectsEnhanced and streamlined inherited processes and workflows… Show more I managed, coordinated, and analyzed data pertaining to special projects including central fulfillment processes and operations pilots as well as call center agent and pharmacist evaluation data. In this position I:Created and managed Power BI Dashboards viewed by senior management and C-Suite executivesMaintained and gathered data utilizing excel and SQL Created processes for analyzing working capital benefit of projectsEnhanced and streamlined inherited processes and workflows for greater efficiencyManaged projects and team members to complete high profile projects on scheduleWorked with others to ensure weekly deadlines were met while handling all ad-hoc project requests in a timely mannerHad projects I directly worked on addressed by the CEO in employee-wide meetingsDelivered distinct data extracts to thousands of recipients on a weekly basisPerformed duties as Membership Lead of the Pride Alliance LGBTQ+ board Show less

In this position I worked with the Quality and Assurance team to manage to manage the call center agents each team member evaluated. I kept large excel spreadsheets, and then streamlined the inherited process to utilize SQL tables and Power BI to better track evaluations for each agent. I also worked heavily with Genesys voice systems, utilizing their call recording functions to playback and listen to agent calls, create reports, and pull data as needed for specific use cases such as… Show more In this position I worked with the Quality and Assurance team to manage to manage the call center agents each team member evaluated. I kept large excel spreadsheets, and then streamlined the inherited process to utilize SQL tables and Power BI to better track evaluations for each agent. I also worked heavily with Genesys voice systems, utilizing their call recording functions to playback and listen to agent calls, create reports, and pull data as needed for specific use cases such as evaluating trends and looking for anomalies. Show less

Muscle Shoals, Alabama, United States

I managed a variety of teams and lines of business for the Walgreens Customer Care Center in Muscle Shoals, Alabama. In this call center I manage pharmacy techs, outbound agents, and Medication Therapy Management specialists. I handled implementation of specialized programs such as the Dexcom G6 rollout, Pharmacy Acquisition calls for Mergers & Acquisition, and Crop calls to inform patients of changes in their pharmacy routines such as the Rite Aid acquisition. I managed teams ranging from… Show more I managed a variety of teams and lines of business for the Walgreens Customer Care Center in Muscle Shoals, Alabama. In this call center I manage pharmacy techs, outbound agents, and Medication Therapy Management specialists. I handled implementation of specialized programs such as the Dexcom G6 rollout, Pharmacy Acquisition calls for Mergers & Acquisition, and Crop calls to inform patients of changes in their pharmacy routines such as the Rite Aid acquisition. I managed teams ranging from 12 to 20 agents effectively, creating a can-do atmosphere, and evaluated each agent to encourage their growth. I had the fortunate ability to hand pick agents for special teams and assignments, and worked diligently to ensure they each had resume building experiences. Show less

Muscle Shoals, Alabama, United States

As an outbound agent I piloted programs and was chosen for special projects such as the Save-A-Trip program, Pharmacy Acquisition, the SATR Voicemail program, and Subject Matter Expert for training classes. I received the highest evaluation in the department, and found ways to streamline programs, eventually retiring the Voicemail program in favor of opening call lines one hour earlier to capture a higher percentage of calls and increase customer satisfaction.

Ellijay, Georgia, United States

As Creative Director, I managed projects, worked with artists and vendors, and grew the label from a stagnant point to shipping worldwide. I pushed the effort through to have multiple physical and digital releases. I worked directly with the two founding members of the company to capture the ethos and mission statements and guide production. I developed a core working principle of working with musicians to digitally and physically distribute their music while maintaining artistic integrity… Show more As Creative Director, I managed projects, worked with artists and vendors, and grew the label from a stagnant point to shipping worldwide. I pushed the effort through to have multiple physical and digital releases. I worked directly with the two founding members of the company to capture the ethos and mission statements and guide production. I developed a core working principle of working with musicians to digitally and physically distribute their music while maintaining artistic integrity. Working with a small team, I managed the physical production of cassettes and CDs as well as blog posts and social media. I sought out and built supplier relations with production facilities to create strategic relationships. I created a subscription based model for part of our releases to increase the number of artists we could work with as well as spread their music to more people consistently. Show less

I've been a freelance audio engineer and producer since graduating college in 2013. My work has ranged from live-sound for theatrical performances and grammy-winning artists, to studio work with everyone from small, local bands to award-winning musicians.

Florence, Alabama, United States

At the studio I scheduled lessons and appointments, created all graphic designs, and managed finances and social media. I also staged musical numbers, directed groups of students, created light and sound designs, and coordinated our various theatre programs & recitals in addition to teaching lessons.

Florence, Alabama, United States

My responsibilities included the booking and preparation for all field trips and special events as well as cataloging inventory and programming our point of sale/event booking software. I worked with social media, mass email marketing, & graphic design to promote events and market the park. The Events Team, a group of approximately 20 employees trained to handle special events reported to me.

Florence, Alabama, United States

I maintained and repaired guitars and amplifiers, recommended and placed orders with our vendors, and sold merchandise including guitars, amplifiers, and pro audio.