Violeta B. Email & Phone Number

Luxembourg

Luxembourg

Luxembourg

• Coordinate and manage full recruitment activities;• Organise and participate in different recruitment events (recruitment days, job fairs, etc.) and promote our services;• Manage candidate database;• Ensuring the smooth onboarding of new employees and coordinating with other internal teams where appropriate;• Administer the ongoing movements within the office;• Organise and conduct exit interviews;• Manage all aspects of the training cycle;• Determine appropriate… Show more • Coordinate and manage full recruitment activities;• Organise and participate in different recruitment events (recruitment days, job fairs, etc.) and promote our services;• Manage candidate database;• Ensuring the smooth onboarding of new employees and coordinating with other internal teams where appropriate;• Administer the ongoing movements within the office;• Organise and conduct exit interviews;• Manage all aspects of the training cycle;• Determine appropriate curriculum for professional development that addresses performance gaps or skills needed;• Participating in project development including testing and change management phases; • Ad-hoc administration on all matters;• Timely resolution of employee inquiries related to HR policies, procedures and systems ;• Provide a comprehensive, accurate and timely administrative support service, maintain action list and ensure timely / appropriate action taken in respect of payroll, recruitment, new joiners, leavers, absence, personal information, etc.;• Input, maintain and validate accurate information within the HR system (WorkDay);• Prepare secondment agreements;• Liaise with the appropriate teams to coordinate overseas or cross functional secondments;• Coordinate communications by being the first point of contact for temporary or permanent relocation enquiries. Show less

Capellen

• Gather requirements from the Head of HR regarding the structure of the recruitment tool • Liaise with the tool provider on the delivery in line with the requirements • Automate the process in the new tool • Organise interviews and job postings • Candidates Pre-screening • CV search • Responsible for monthly check of employees business card expenses • Monitor employees phone bills and formalise a process and procedure • Manage appraisals and preparation for the… Show more • Gather requirements from the Head of HR regarding the structure of the recruitment tool • Liaise with the tool provider on the delivery in line with the requirements • Automate the process in the new tool • Organise interviews and job postings • Candidates Pre-screening • CV search • Responsible for monthly check of employees business card expenses • Monitor employees phone bills and formalise a process and procedure • Manage appraisals and preparation for the calibration sessions Show less

Luxembourg

Payroll Administration:• Responsible for the preparation and first checks• Collect information to prepare periodic and non-periodic salaries respecting the deadlines.• Communicate information to fiduciary regarding agreements and contracts in relation to overtime, shift allowances, duties, bonus, departures, arrivals, benefits in kind, loans, net deductions, tax cards,...etc.• Control accuracy of payments done by the fiduciary (first control)• Prepare the transfer order to… Show more Payroll Administration:• Responsible for the preparation and first checks• Collect information to prepare periodic and non-periodic salaries respecting the deadlines.• Communicate information to fiduciary regarding agreements and contracts in relation to overtime, shift allowances, duties, bonus, departures, arrivals, benefits in kind, loans, net deductions, tax cards,...etc.• Control accuracy of payments done by the fiduciary (first control)• Prepare the transfer order to the payroll account• Manage tax cards• Maintaining procedures updatedCNS/mutuality:• Monthly sickness declaration• Mutuality reconciliation• Maintaining procedures updatedBenefit in kind:• Management of luncheon vouchers, apartments, parking, insurance, bank guarantees, employees' loans, petrol cards, credits cards and Sympass cards.. • Maintaining procedures updatedSystems:• Maintain the HR databases up to date at all time as well as its associated procedures• Update and follow up of the timekeeping systemHR administration:• Compose written correspondence from human resources• Support with the administration of joiners/leavers, internships, summer students and consultants• Maintenance of the filing and scanning of all documents• Recruitment• Support with the publication of ads and organization of interviews.• Support new employees with accommodation, registration, set up of a bank account, etc.• Update and follow up of HR archives• Organize and support for any training requirements• Back up for the reception• Update intranet Show less

Luxembourg

Analyze, investigate and process chargeback/representment both on issuing and acquiring side and follow Visa, MasterCard and internal bank procedures established guidelines or framework in reducing banks exposure to financial loss and perform Risk & Fraud investigation both on Issuing and Acquiring.• Responsible for daily Issuing/Acquiring Chargeback cases handling and related issues, reporting to the Chargeback Team Leader• Performing Fraud and Risk investigation in order to… Show more Analyze, investigate and process chargeback/representment both on issuing and acquiring side and follow Visa, MasterCard and internal bank procedures established guidelines or framework in reducing banks exposure to financial loss and perform Risk & Fraud investigation both on Issuing and Acquiring.• Responsible for daily Issuing/Acquiring Chargeback cases handling and related issues, reporting to the Chargeback Team Leader• Performing Fraud and Risk investigation in order to mitigate risk and minimize losses.• Support to other department in sharing info Show less

Luxembourg

• Checking and updating clients' files on the basis of an AML project;• Reporting missing documentation;• Listing and updating the card management system;• Preparing clients' files for scanning;• Daily input of new Application forms (from Cardholders, Merchants) reviewing data for deficiencies, resolving discrepancies by using standard procedures or returning incomplete documents to the owner for resolution (Partner bank, business solution, acquiring team etc.);•… Show more • Checking and updating clients' files on the basis of an AML project;• Reporting missing documentation;• Listing and updating the card management system;• Preparing clients' files for scanning;• Daily input of new Application forms (from Cardholders, Merchants) reviewing data for deficiencies, resolving discrepancies by using standard procedures or returning incomplete documents to the owner for resolution (Partner bank, business solution, acquiring team etc.);• Verifying entered customer and account data by reviewing, correcting, deleting, or re-entering of data;• Maintaining operations by following policies and procedures; KYC and worldcheck and correspondent follow up with L&C department;• Managing limit increase, decrease, card cancellation, address changes, replacement of card, velocity parameters etc;• Filling and archiving all requests correctly;• Contributing to team effort by accomplishing related results as needed;• Offering support to other department in sharing info. Show less