Lead the update of the reporting models in compliance with Group guidelines; consolidated Group management reportingLead budget, forecast and Strategic Plan processes, consistent with the Group's objectivesLead the process of monitoring the progress of individual investment projects envisaged by the Company's Strategic Plan, in compliance with the guidelines defined by the Group, while also supporting the implementing units and preparing the related reportsLead the monitoring and control of Group’s operating costs, analyzing deviations and identifying corrective actions in line with Budget and Strategic Plan.

Responsible for company's VDR during the privatization processResponsible for the tariff review submissions to RAELeading the annual strategic and business planning process with documentation, project management, communications, scheduling, roadmap development, and systems and infrastructure readiness: strategy map development, company scorecard formation (BSC), divisional scorecards formation (KPIs), strategic initiativesManagement reporting, financial reporting, budget vs actualDeveloping and leading risk management tools and process; the company successfully obtained ISO 9001:2015 certificationLeading cross-functional internal and external teams in order to develop input units for the business planDeveloping long term business plans and different scenarios in accordance with the strategic plan; evaluation & cost benefit analysis of various strategic optionsLeading Opex/Capex budgeting process & ensuring results are streamlined to the company’s strategy and business planEvaluating operational and financial performance by monitoring variances from plan, identifying trends and recommending actionsReporting to company’s Board Meetings: Balance Scorecards results, company’s performance and implementation of strategic initiatives, 5year Business Plan & Budget ApprovalLeading decision making in strategic and business planning infrastructure investments, solutions, and programsProject management, process design and specifications definition of annual budgeting process automation and reporting (SAP Integrated Planning & Business Objects)

€60mn revenue, €30mn OpEx budget, €30mn CapEx budgetManaging Financial Reporting department: statutory statements, financial reporting, dealing with external auditorsManaging Accounting departmentManaging Treasury departmentManaging Billing departmentManage SLA with parent company to provide financial services

Developing long term business plans and different scenariosTracking financial status by monitoring variances from plan, identifying trends and recommending actionsEvaluating and monitoring strategic projectsImplementing performance management tools (KPIs, BSC) Coordinating information requirements with other departmentsPreparation of BoD and Shareholders PresentationsAd hoc reports requested by the top management and shareholders

Preparation of monthly financial results and analytical reviewsPreparation of OPEX BudgetPreparation of Business PlanPreparation of BoD and Shareholders PresentationsAd hoc reports requested by the top management and shareholdersImprovement of existing files and reports using Macros and Visual Basic programmingParticipation in special projects (e.g. alternative tariff policies)

After Sales Services, Process Monitoring & Reporting TeamReengineering of After Sales Services processes as a team leaderProject leader of Sales Division reportingResponsible of monitoring and troubleshooting of business errors between SAP & CRM systems

Providing Office based Sales and Customer careDocumenting, reporting, analyzing and participating in restructuring the Sales department business processes, during the company's reorganization dictated by the incorporation of its new Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM) platform - SAP