As the Process Optimization Manager within the HR Data, Process & Solutions team, I support all HR functions across Europe by:- Direct change and release management processes for HR systems, ensuring seamless transitions, minimal disruptions, and strategic prioritization of high-impact projects across platforms such as Workday and ServiceNow.- Lead process improvement initiatives using Agile methodologies and advanced process mapping techniques to optimize HR workflows and enhance operational efficiency across all functions.- Lead the development, documentation, and governance of HR systems processes, including the creation and continuous enhancement of the Transformation Playbook to support organizational restructures across the Business, HR and Finance. - Collaborate with global and regional teams to gather requirements, design innovative solutions, and implement HR system changes that align with organizational goals.- Oversee the communication for HR systems initiatives, ensuring clear and timely updates are shared with all stakeholders, while also mentoring and developing team members within the HR Data, Process & Solutions team.

As the TA Operations Lead for Europe, I drive multiple process improvements on a global, regional, and local scale, driving transformative changes to elevate talent acquisition practices.- TA Leadership: Lead TA Operations across 5 European markets, elevating and standardizing processes for consistent hiring experiences while adapting to local needs.- Metrics and Reporting: Create dashboards for stakeholders and collaborate with People Analytics for data-driven strategies, tracking workload, trends and efficiency metrics.- HR System Configuration: Lead global calls on recruitment system enhancements in collaboration with systems teams, ensuring all change requests are informed and efficiently configured. Act as a subject matter expert for TA tools enhancements, facilitating global alignment and process optimization.- Reorganization: During company reorganisations, I create strategies for future hiring needs, internal mobility support, outplacement services, communication efforts, and talent pipelining. Responsible for creating and refining these processes while training the team on their execution.

Oversee the TA Coordination team and support a team of 30 recruiters for PVH's Amsterdam office, serving 2500 employees. - Talent Acquisition Operational Excellence: Oversee recruitment operations and coordination, ensuring seamless interviews, effective referral programs, and exceptional candidate experiences. - Employer Branding: Enhance PVH's employer brand through content development, including candidate packs and photography, to attract top-tier talent.- Early Talent and Contingent Workforce: Implement tailored programs and establish robust knowledge management and processes for early talent and contingent workforce initiatives.- Knowledge Management: Implemented handbook materials and developed a Sharepoint platform for hiring managers, fostering consistency, and collaboration across the recruitment team.- Hackathons: Partner with Agile teams to lead collaborative hackathons to brainstorm and implement creative solutions to recruitment challenges, promoting innovation within the team.

Streamlined interview scheduling and referrals, championed process improvement and employer branding, and led an Operational Excellence project team of recruiters to continuously improve TA processes.Key Achievements:- Interview Scheduling: Implemented new interview scheduling processes to improve communication and reduce scheduling conflicts for 400+ monthly interviews.- Process Optimization: Lead a Process Improvement project team of 7 recruiters and to optimize efficiency within TA operations.- Strengthened Employer Branding: Designed Amsterdam's career page and curated content for attracting and engaging candidates.- Global Interview Guides: Collaborated with global leaders and using my design skills, developed standardized interview guides implemented globally.

UrbanHR specializes in providing SMBs focused and tailored HR advice - bridging the gap between an HR consultant and an on-site HR manager. - Enhanced online presence and engagement by creating and distributing compelling content across multiple social media platforms.- Established connections with SMEs through consistent generation of original and meaningful content.- Contributed to employee development and compliance through facilitation of Employment Law and Diversity Training Workshops.- Improved organizational efficiency and alignment with legal standards by reviewing and updating HR policies and procedures.- Streamlined recruitment process by creating comprehensive job descriptions for various positions.

- HR Strategy Development: Collaborate with clients to understand their business goals and develop HR strategies aligned with their objectives. Provide recommendations on organizational structure, talent management, workforce planning, and employee engagement.- Performance Management: Design and implement performance management systems that align individual and team goals with the organization's objectives. Advise clients on performance evaluation methods, provide coaching to managers, and support the development of performance improvement plans.- HR Policies and Procedures: Review and develop HR policies, procedures, and employee handbooks to ensure compliance with legal requirements and industry standards. Provide guidance on policy interpretation and implementation.- HR Analytics and Reporting: Collect and analyze HR data to identify trends, patterns, and insights. Generate reports on key HR metrics, such as turnover rates, recruitment effectiveness, and training ROI. Provide data-driven recommendations to support decision-making.

PlayStation is at the forefront of interactive and digital entertainment. As a part of Sony Interactive Entertainment, the BizOps supports the Cloud Gaming Engineering and Infrastructure team who are leading the cloud gaming revolution.- Manage an office of +/-40 FTE Cloud Gaming Engineering employees - Process Improvement: Manage workplace operations, processes and spreadsheets, ensuring information is continuously shared between global offices and departments - People & Culture: Lead initiatives for employee engagement through virtual and live events, celebrations and hosting global master classes / lunch and learns. - HR: Manage IT, access and workplace onboarding for new employees and act as point of contact for all HR inquiries- Facilities Management: Manage workplace access and security, liaise with building, facility and property management vendors- Stock Management: Manage company inventory and ensure orders and supplies are within budget - Account Management: Process and audit Purchase Orders for procurement and purchasing departments, working closely with accounts and Biz Ops teams

Recruitment Agency specializing in construction, architecture, engineering, civil, and property industries.- Develop company handbooks, detailing a thorough overview of procedures, guidelines, and relevant industry information- Manage ATS and configuration of system workflows, ensuring accuracy of relevant reporting. Manage implementation and transfer of new CRM - Responsible for E2E onboarding, training, and development of staff, track and evaluate performance to encourage personal and professional development