🚀 Viorel Mirca 🎖️ Email & Phone Number

Towcester, England, United Kingdom

Northampton, England, United Kingdom

Experienced IT Administrative Support specialist at Elizabeth School of London, adept at streamlining operations and maximizing efficiency. Proficient in providing technical assistance, troubleshooting, and ensuring smooth IT system integration to meet organizational goals. Dedicated to delivering exceptional customer service and managing IT projects from start to finish. Committed to staying updated on the latest technologies and implementing industry best practices.

London, England, United Kingdom

• Supporting Windows 10, Windows Server, Active Directory, Office 365, Microsoft Office, Microsoft Teams, SharePoint Online, OneDrive, and other Business Applications for multiple customers. • Prioritizing and categorizing Incidents and Requests.• Provide 1st and 2nd line support as part of the Service Desk to assist with the speedy resolution of issues raised Improvements and automation opportunities• Proactively managing ITSM ticket queues, identifying knowledge gaps, process Ensuring all tickets are updated to the correct standard and that the customer’s expectations have been set accordingly• Resolving basic network connectivity problems.• Direct unresolved issues to the next level of support personnel• Managing helpdesk tickets through resolution and meeting SLAs• Plan and implement IT change requirements as per the change process. • Support end users with any issues arising with SharePoint and One-Drive • installation, configuration, and day-to-day support of software and applications• Installing and Configuring Windows, Printers at the customer locations and providing remote support.• Provide Technical Support to - Desktops, Laptops, and Mobile devices users.• Manage Antivirus products, McAfee, Sophos, and Windows Defender. • Dealing with Ticket resolution and making customers fully aware of their status.• Managing Windows server support / Administration. Setting up new users, access rights, and passwords. • Perform Software and Hardware Troubleshooting. • Configuring and Managing the Active Directory, Group Policy, DNS, and DHCP services • Monitor PC, Laptops, and Network performance with different tools.• Responsible for creating, updating, and deletion of Responsible for Customer Share Point and users’ rights management via O365.• Support onsite teams when an engineer is on annual leave / absent.

Milton Keynes, England, United Kingdom

My tenure at this prestigious organization has been a journey of immense professional growth. Specializing in electric motor production, I've transitioned from a production technician role to a specialist in spin rig operations, ensuring flawless motor functionality.Key Responsibilities:Inspection and Testing: Conducting meticulous inspections and performing electrical/mechanical tests to proactively identify issues.Maintenance and Repairs: Proficiently diagnosing and fixing electrical/mechanical problems, conducting comprehensive motor overhauls when necessary.Safety Compliance: Adhering strictly to safety protocols and ensuring a secure work environment.Documentation: Creating detailed reports of issues, repairs, or modifications made to motor systems.Troubleshooting and Innovation: Analyzing problems and implementing innovative solutions swiftly.Efficiency Enhancement: Proposing and implementing improvements for enhanced motor system efficiency.Collaboration and Calibration: Collaborating effectively with teams for seamless integration of motor systems into projects. Expertise in calibration and compliance testing.Emergency Response: Being prepared to respond to motor failures, minimizing downtime and interruptions effectively.My journey has been a testament to personal and professional growth, marked by a commitment to excellence, innovation, and collaborative problem-solving within the electric motor manufacturing domain.

Buckingham, England, United Kingdom

Wipac Technology Limited is a renowned company specializing in the design and manufacture of customexterior lighting solutions for the world's leading performance and luxury automotive brands.During my time at Wipac, I have had the privilege of being part of a dynamic and innovative team, whichhas allowed me to continually expand my skill set and knowledge base. Over the course of nearly fouryears, I have had the opportunity to work on a wide range of high-profile projects, collaborating with someof the most prestigious names in the automotive industry, including:• Aston Martin• Lamborghini• Bugatti• Mercedes• Porsche• Volkswagen• Audi• McLaren, and other confidential projects.When I first joined the company, my primary focus was on assembly, where I learned the foundationalprinciples of our production process. As time went on, I was entrusted with more responsibilities andreceived training in various specialized roles, including:• Moulding operator• Aluminising operator• Hard coating operator• Plastic welding operator• Buffing machine operator• Ultrasonic welding machine operator• Bonding machine operator