Vipin Krishnan Email & Phone Number

Dubai, United Arab Emirates

Handling of overall ITAM policies and proceduresMaintaining the inventory tracking system and processesMaintaining updated records of all relevant contractsVendor database management and reportingSupervise Onsite Physical Verification of IT AssetsLiaising with Service Desk/Field Support team Assets details updateCoordination with vendors for equipment warranty repairs/follow up on delivery of equipment sent for repair/replacement.Assets Repository ManagementCoordinate collecting details of all IT assets procured from project managers, procurement, vendors and updating Asset registrar following support from Ivanti Support Manager.Coordinating installations, moves, additions, changes and removals of IT Asset service requests and updating IT Asset data base accordingly.Liaising with IT Asset Stores Manager, Service Delivery Manager and System Administrator to ensure that the asset configuration database is updated to reflect IMAC activities.

Dubai, United Arab Emirates

• Configure and manage network devices, such as routers, switches, firewalls, load balancers, and wireless access points.• Implement and maintain network security measures, including firewalls, intrusion detection systems, virtual private networks (VPNs), and access control policies.• Participated in meetings and discussions to contribute to project planning and decision-making processes.• Updated network documentation to reflect changes and improvements.• Communicated with stakeholders to understand their communication needs and provided technical guidance. • Participated in meetings and discussions to contribute to project planning and decision-making processes.• Provided technical support and troubleshooting assistance to end-users or customers experiencing telecommunication issues. • Responded to service requests and resolved problems promptly to minimize downtime.• Planned and managed O&M of Telecom Media Network. Initiated and managed strategic Telecom Media projects.• Implement and maintain network security measures, including firewalls, intrusion detection systems, virtual private networks (VPNs), and access control policies. • Provided guidance and mentorship to junior engineers, assisting in their professional development.• Ensured adherence to project management methodologies, standards, and best practices. • Ensured project documentation was organized, up-to-date, and easily accessible for reference.

Abu Dhabi Emirate, United Arab Emirates

• Identify, diagnose, and resolve network issues reported by end-users or detected through network monitoring systems. • Selected appropriate hardware and software components for network infrastructure.• Installed, configured, and integrated telecommunication equipment, such as routers, switches, servers, and Base stations. • Conducted testing and troubleshooting to ensure proper system functionality.• Ensured Engineering phase Commissioning deliverables for the project in accordance with contract and client requirements. • Validated and optimized all existing and planned Network.• Updated network documentation to reflect changes and improvements.• Maintained accurate documentation of network configurations, diagrams, and equipment inventory. • Collaborate with the network security team to implement and maintain network security measures, including firewalls, intrusion detection systems, and access control policies.