Vipin Rohilla Email and Phone Number
Over 11 years of extensive experience in Sales, Hospitality, and Restaurant/Quick-Service Restaurant (QSR) operations. Strong background in facility management, food and beverage operations, business development, and client servicing. Recruited, trained, and developed more than 300 team members, including 50 managers across various levels. Oversaw the operations of multiple Popeyes restaurants within the assigned area, ensuring compliance with company standards, policies, and procedures. 70+ Team members and 10+ Assistant/Shift managers and Restaurant managers direct reports me. The Key responsibility is maximizing sales and profitability by giving proper Training, Coaching, Mentoring and taking Follow ups.
Popeyes Louisiana Kitchen
View- Website:
- popeyes.com
- Employees:
- 10150
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Area ManagerPopeyes Louisiana Kitchen Oct 2020 - PresentWindsor, Ontario, CanadaOperational Oversight: Ensuring that all restaurants in their area meet operational standards, including food quality, service, and cleanliness.Staff Management: Recruiting, training, and developing restaurant managers and staff. They might also handle performance evaluations and address staffing issues.Financial Performance: Monitoring and analyzing financial reports to drive profitability, manage budgets, and reduce costs.Compliance: Ensuring compliance with company… Show more Operational Oversight: Ensuring that all restaurants in their area meet operational standards, including food quality, service, and cleanliness.Staff Management: Recruiting, training, and developing restaurant managers and staff. They might also handle performance evaluations and address staffing issues.Financial Performance: Monitoring and analyzing financial reports to drive profitability, manage budgets, and reduce costs.Compliance: Ensuring compliance with company policies, health and safety regulations, and local laws.Customer Experience: Improving customer satisfaction through feedback and implementing best practices.Sales and Marketing: Developing and executing local marketing strategies to drive sales and attract customers.Problem Solving: Addressing and resolving operational challenges and escalating issues when necessary Show less -
Restaurant General ManagerSoul Foods Group Nov 2017 - Oct 2020Windsor, Ontario, CanadaOverall Operations Management: Responsible for the day-to-day operations of the restaurant. This includes overseeing the kitchen, dining area, and any other areas of the establishment.Staff Management: hire, train, and manage staff members, including cooks, and hosts/hostesses. ensure that all staff are properly trained in their roles and provide ongoing support and guidance as needed.Customer Service: Ensuring excellent customer service . Interact with customers, handle complaints or… Show more Overall Operations Management: Responsible for the day-to-day operations of the restaurant. This includes overseeing the kitchen, dining area, and any other areas of the establishment.Staff Management: hire, train, and manage staff members, including cooks, and hosts/hostesses. ensure that all staff are properly trained in their roles and provide ongoing support and guidance as needed.Customer Service: Ensuring excellent customer service . Interact with customers, handle complaints or issues, and ensure that guests have a positive experience from the moment they walk in the door until they leave.Financial Management: Responsible for managing the restaurant's finances, including budgeting, cost control, and financial reporting. Track expenses, analyze financial data, and make decisions to ensure the restaurant remains profitable.Inventory Management: Oversee inventory levels and ordering of supplies, ingredients, and equipment to ensure that the restaurant has everything it needs to operate smoothly.Health and Safety Compliance: Ensuring compliance with health and safety regulations. Responsible for maintaining a safe and clean environment for both customers and staff and ensuring that all health codes are followed.Marketing and Promotion: Marketing and promotional efforts to attract customers to the restaurant, such as planning events, advertising, or managing social media accounts. Show less -
Assistant General ManagerSoul Foods Group Aug 2017 - Nov 2017Windsor, Ontario, Canada -
Assistant Store Manager OperationsMc Donalds Restaurants 4850 Sep 2014 - Apr 2017West Delhi, Delhi, IndiaStaff Supervision and Training: Assist in hiring, training, and supervising staff members, including servers, hosts/hostesses, and kitchen staff. Ensure that all employees understand their roles and responsibilities and provide guidance and support as needed.Customer Service: Help maintain high standards of customer service by assisting with guest inquiries, resolving complaints or issues, and ensuring that guests have a positive experience.Operational Support: Assist in overseeing the… Show more Staff Supervision and Training: Assist in hiring, training, and supervising staff members, including servers, hosts/hostesses, and kitchen staff. Ensure that all employees understand their roles and responsibilities and provide guidance and support as needed.Customer Service: Help maintain high standards of customer service by assisting with guest inquiries, resolving complaints or issues, and ensuring that guests have a positive experience.Operational Support: Assist in overseeing the day-to-day operations of the restaurant, including opening and closing procedures, managing reservations, and ensuring that all areas of the restaurant are clean and well-maintained.Inventory Management: Assist in managing inventory levels and ordering supplies, ingredients, and equipment as needed. Help track inventory usage and minimize waste to control costs.Financial Management: Support the general manager in monitoring and managing finances, including tracking sales, labor costs, and other expenses. Assist with budgeting and financial reporting as needed.Health and Safety Compliance: Help ensure that the restaurant complies with health and safety regulations by maintaining cleanliness and sanitation standards, conducting regular inspections, and addressing any issues promptly.Team Leadership: Lead by example and motivate staff members to perform their best. Foster a positive work environment and encourage teamwork and collaboration among staff.Problem Solving: Assist in addressing any issues or challenges that arise during the course of operations, such as equipment malfunctions, staffing shortages, or customer complaints. Work with the general manager to find solutions and ensure that the restaurant continues to run smoothly.Communication: Maintain open and effective communication with the general manager, staff members, and other stakeholders. Keep everyone informed of important updates, changes, or issues affecting the restaurant. Show less
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TraineeThe Leela Palaces, Hotels And Resorts Nov 2009 - Mar 2010Gurgaon, India
Vipin Rohilla Education Details
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Hospitality Administration/Management
Frequently Asked Questions about Vipin Rohilla
What company does Vipin Rohilla work for?
Vipin Rohilla works for Popeyes Louisiana Kitchen
What is Vipin Rohilla's role at the current company?
Vipin Rohilla's current role is Area Coach, Operations Leader, People Developer | Master's in Hospitality Management | Retail store operations | Recruiting and Training Restaurant/Assistant/Shift Managers..
What schools did Vipin Rohilla attend?
Vipin Rohilla attended Indira Gandhi National Open University, Institute Of Hotel Management (Ihm).
Who are Vipin Rohilla's colleagues?
Vipin Rohilla's colleagues are Cathy Macintosh, Shanique Johnson, Hope Johnson, Dennis Thummalapalli, Zach Jordan, Juan Anzaldua, Marvin Rash.
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Vipin Rohilla
Regional Business Development Manager- North & East | Ex- Godrej & Boyce | Warehouses | Factories | Data Centers | Mep | Chillers | VrfNew Delhi2gmail.com, bluestarindia.com -
Vipin Rohilla
Green Energy Transition! Sustainable Financing! Measurement & Verification (M&V)! Demand Side Management! Esco Business! Industrial Decarbonization! Business Development! Fund Raising!New Delhi
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