Viplove Singh Email & Phone Number

Gurugram, Haryana, India

Gurugram, Haryana, India

• Responsible for developing and managing multiple accounts by strategic planning and defining roadmaps for the team and stakeholders.
• Responsible for building client relations as a Key-Salesperson by conducting regular scrum meetings and maintaining regular connections with them on the social platforms and in-person meetings leading to building.
• Involved in developing recruitment and operational processes, designing incentive structures, contracts management, client management, and vendor management.
• Responsible for defining targets and building strategies to achieve those targets while measuring the progress.
• Responsible for training and mentoring new Account Managers, Team Leads, and Recruiters.
• Conducting daily scrum meetings with recruitment teams and their respective leads to reduce any gap and drive effective teamwork, communication and collaboration while ensuring the client SLA and quality.

Gurugram, Haryana, India

• Managing a recruitment team of 7 people, working with various IT & Non-IT clients, and responsible for planning, directing, and controlling all phases of day-to-day recruitment activities as a hands-on contributor.
• Involved in Stakeholder Meetings for Strategic Planning, Target setting, Performance reviews, and development plans.
• Responsible to ensure contract compliance and perform as a Point-of-Contact for assigned customers/Clients.
• Responsible for managing & coordinating with clients and fulfilling client requirements keeping in view critical factors like TAT, quality, and budget.
• Responsible for allocating the requirements, planning, and supporting the team in terms of sourcing, screening, evaluating, interviewing, and negotiating.
• Align staff with appropriate client needs and manage/maintain applicant tracking system (ATS), majorly Ceipal.

Gurugram, Haryana, India

• Involved in a full recruitment process cycle for Direct Clients (Requirement Understanding, Searching & Screening, Telephone Conversation, Pay Rate Negotiation, Internal & External Submission, Schedule Interview &.
• Working with Major Retail, Financial and Software Clients in Bay Area to Recruit, qualify and place candidates with matching skills to job requirements. Analyzing detailed Job Descriptions, designing attractive and.
• Initiates contact with qualified candidates and provides pre-employment information regarding job requirements, location, wages, benefits, allowances, and employment policies.
• Reviews employment applications, resumes, and other credentials. Conducts phone screens, in-person interviews, and pre-employment assessments.
• Ensures recruitment process is compliant with state and federal employment laws. Works with HR teams to ensure compliance with reporting requirements.
• Managing Staffing Vendors.

Gurugram, Haryana, India

• Expert in utilizing ATS like JobDiva.
• Responsible for handling Implementation partners for direct/indirect clients.
• Solely responsible for managing particular MSP.
• Responsible for assigning and explaining requirements to other fellow recruiters.
• Responsible for uploading / submitting candidates on MSP.
• Responsible for handling end-to-end client interactions (SPOC).

Gurugram, Haryana, India

• I got an excellent training as an IT as well as non IT recruiter in this company.
• Worked on 90 percent IT and 20 percent non IT requirements.
• Worked with clients/Implementations like NTT Data, HCL, Infosys, TCS and BCBS.
• Got training in Recruiting/Recruitment and Hiring processes including sourcing, interviewing, reference checking, tracking, salary negotiations, and closing.
• Used Boolean search for finding suitable candidates from portal.
• Sourced candidates having employment status (Green Card, Citizens, F1 opt) from job portals/Professional Sites like Monster, Dice.

Gurgaon, India

• I got excellent training on the technical aspects of television, telephone, and broadband.
• Worked on 70 percent fault-related calls and 30 percent activation-related calls.
• Responsible for customer handling
• Managing customer account wherever required.
• Responsible for activation of product or service on customer account
• Managing average call handling time within the prescribed limits

Gurgaon, India

• Responsible for advising/suggesting best Term Insurance plans according to the customer's needs.
• Responsible for selling Term Insurance over the call/online.
• Fully Responsible for meeting and exceeding targets as assigned periodically.
• Prioritized shifts to accommodate changing demands.
• Ensured no losses or errors occurred while assisting customers.
• Responsible to work towards ensuring zero cases of mis-selling / fraud in the processes.