Vipul Pratap Singh Email & Phone Number

Delhi, India

• As a Subject Matter Expert (SME) for iBill and concurrently serving as the Product Manager for iRecon, I played a pivotal role in the development, enhancement, and successful implementation of a B2B low-code End-to-End.
• Led the design team in a comprehensive overhaul of iRecon, resulting in three new enterprise acquisitions.
• Implemented improvements to the billing flow, reducing bill generation and reconciliation time by approximately 13%.
• Conducted customer validation calls and periodic market research to shape the future direction of the product and validate new feature releases.
• Crafted techno-commercial proposals in response to RFPs or RFIs, taking ownership of the entire proposal process.
• Mapped customer needs with product capabilities and delivered compelling presentations and demos to clients.

Gurugram, Haryana, India

• My primary responsibilities revolved around creating a robust platform for predictive and what-if analyses. The tool aimed to provide valuable insights into strategic decision-making, particularly in the areas of.
• Spearheaded the development of an analytics tool designed for predictive and what-if analyses. This tool was crucial for evaluating the feasibility and impact of upgrades, aiding in decision-making processes.
• Utilized the analytics tool to assess the optimal upgrades for different TOCOs, ensuring a cost-effective approach. Analyzed the implications of potential relocations and provided insights into the advisability of such.
• Developed models to project future expenses based on different scenarios, including potential changes in loadings. Evaluated the financial impact of such changes, providing valuable information for budgetary planning.
• Conducted a detailed analysis of costs at both circle and TOCO levels, identifying major cost drivers and trends. Analyzed the cost implications of loading changes, ensuring a comprehensive understanding of the cost.
• Implemented a robust system to track and analyze yearly cost trends. Conducted a thorough examination of the cost incurred in the last year versus the current year, offering insights into areas of improvement and.

Gurgaon, India

• As the primary member overseeing the OBRM billing solution system developed by ATC from IBM, my role encompassed pivotal responsibilities in ensuring its seamless functionality and efficacy.
• Collaborated extensively with IBM to freeze all requirements for the system's development, outlining inputs, outputs, and defining the system's operational format for optimal functionality
• Oversaw the operational mechanisms of the system, ensuring its effective functioning by defining input mechanisms, output formats, and troubleshooting methods to ensure smooth operations.
• Conducted UAT for IP billing across all operational circles and telecom operators before their respective go-live dates, ensuring accuracy and adherence to standards.
• Managed post go-live operations, strategizing and executing changes if required. Conducted thorough impact analysis to determine the necessity and potential implications of any alterations in the system
• Conducted UAT for any changes identified, ensuring that modifications were rigorously tested for functionality and compatibility within the existing system.

• To collect, analyze and draw inferences from the Energy data & O&M Data to identify and reduce inefficiencies.
• Obtain data from Circle teams for P&F Billing & Energy (Diesel EB) Consumption Analysis
• Identify exceptions and incorporate it in the calculations of EB & DG.
• Categorize issues into the pre-agreed classifications.
• Compare the calculation with booking in the Accounting records (SAP)
• Supervise the work performed of the Circle teams.

Gurgaon, Haryana, India

• Complete analysis of Outage reports & figuring out the most chronic areas & frequent failing sites
• Achievement of cost per sites as per the target along with reduction in Opex cost for allotted sites
• The complete RCA of FF sites & a prompt action helps in reduction of outage
• Daily analysis of Diesel & EB tracker, reduction of fuel to its lowest & driving the vendor for quick EB restoration.
• Monthly SME meet with all the SME vendors for having a healthy environment of working with everybody supporting each other
• Monthly OPCO review with all the operators (Aircel, MTS, Reliance, etc.) for sharing of views, likes & dislikes

Executive Program In Product Management, Product Managment

Bachelor Of Commerce - Bcom, Business/Commerce, General

Master Of Business Administration - Mba, Operations Management And Supervision

Master Of Computer Applications - Mca