Vipul Shah Email and Phone Number

• Key engagement in full project lifecycle starting from initial requirement gathering calls, preparing SOWs, Details Designed Documents, User Guide etc.• Seamless Technical Execution & Documentation for all assigned Projects.• Preparing / Reviewing NDA with clients.• Preparing / Reviewing Business strategy documents.• Knowledge sharing sessions in line with real time projects for staff.• Provides strategic guidance on a variety of topics, including cloud strategy, planning, risk management, disaster recovery planning, business continuity planning using DR site, and communications.• Manage M365 Projects including Exchange, SharePoint, Teams, Compliance, Security, Endpoint Manager (Intune, Bit locker, Anti-Virus, Firewall) etc.• Project implementation on AWS Cloud with different services like Auto Scaling, Load Balancer, Lambda, S3, EFS, RDS, Backup, ACM, Guard Duty, Inspector, WAF, IAM, Cloud Watch, Cloud Trail, VPC, Cloud Front, SNS, SQS, SES, EBS, EC2, Elasticache etc.• Manage security of customer servers using different methods like Rate Limit / Cloud Flare / WAF etc.• Create Customize PowerShell Script / Module.• Implementation support in the project of Microsoft Azure cloud using services like DR site, Load Balancer, Scale Set etc.• Projects like configure SSPR, Intune policies, connecting on-premises identity infrastructure to Microsoft Azure AD using Azure AD Connect tool, Migration from Gsuite to Office 365 etc.• Use Tettra web app for documentation, Falcon for IDS/IPS, Secure W2 for Wi-Fi, Cisco & Net Gear switches for VLAN, SNMP, Fortigate 200E firewall, Fortigate AP etc.• Setup of VMware infrastructure i.e. vCenter server, Distributed switch, HA, DRS etc.• Manage team of L1/L2/L3 engineers. (Team of 14)• Familiar with Connect wise PSA/RMM tool.

• Key engagement in full project lifecycle starting from initial requirement gathering calls, preparing SOWs, Details Designed Documents etc.• Seamless Technical Execution & Documentation for all assigned Projects.• Project Management & Documentation Standards using Bitrix 24 for Project updates & follow document templates.• Knowledge sharing sessions in line with real time projects for staff.• Create case study for each variety of project.• Provides strategic guidance on a variety of topics, including cloud strategy, planning, risk management, disaster recovery planning, business continuity planning using DR site, and communications.• Manage M365 Projects including Exchange, SharePoint, Teams, Compliance, Security, Endpoint Manager (Intune, Bit locker, Anti-Virus, Firewall) etc.• Project implementation on AWS Cloud with different services like Auto Scaling, Load Balancer, Lambda, S3, EFS, RDS, Backup, ACM, Guard Duty, Inspector, WAF, IAM, Cloud Watch, Cloud Trail, VPC, Cloud Front, SNS, SQS, SES, EBS, EC2, Elasticache etc.• Manage security of customer servers using different methods like Rate Limit / CloudFlare / WAF etc.• Create Customize PowerShell Script / Module.• Implementation support in the project of Microsoft Azure cloud using services like DR site, Load Balancer, Scale Set etc.• Migration projects like AD forest migration using ADMT tool, connecting on-premises identity infrastructure to Microsoft Azure AD using Azure AD Connect tool, on premises exchange migration toO365 Exchange online.

Looking after Hardware & Networking challenges of 22 branches in Gujarat of Honda, Mercedes, TVS to maintain 0% downtime of IBM Blade Server, IBM Rack Servers.• Fortigate 100D,Fortigate 100E, Fortigate 80E Firewall installation and configuration like IPS/IDS, Web Filtering, Application Control, Bandwidth Control, NAT-Port Forwarding, SSL VPN , IPSEC VPN etc.• Co-ordinate with Manager-IT, Asst Manager-IT and guide them. ( Team of 13 IT Professionals )• Maintain Linux based Zimbra Mail server etc.• Maintain Barracuda Email Security Gateway.• Defend the networks from malware, phishing, DDoS attacks using Firewall, Barracuda WAF etc.• Maintain Lease Line, MPLS, Broadband and PRI line with EPABX System.• Seqrite DLP & EPS Console with 400+ users installed in the server.• Maintain Seqrite Mobile Device Management for device management.• Recruitment, Training & Appraisal for IT staff.• Maintain stock of Computers/Printers/parts etc.• Manage IPPBX with PRI Gateway ( VOIP )• Manage Analog & IP CCTV cameras in all the branches.• Reporting to M.D. about the progress and requirements of the company.• Participating in meetings, workshops and seminars for the purpose of conveying and/or gathering information required to perform functions.• Taking care of IT issues with internal and external auditors..• Maintain cordial relationship with maintenance vendors.• Preparing budgets and coordinating the roll out of new projects.• Preparing IT Policy and implement it.• Prepare KRA to clearly define the job profile /role for the IT team.• Prepare KPI for IT team for the purpose of Appraisal and Incentive.• PRTG networking monitor tool to monitor all systems, devices, traffic and applications of IT infrastructure.• Procurement/ Renewal of Software Licenses..• Procurement of branded hardware / networking devices.

• Experience managing large programs to deliver business aligned technology solutions as per US FDA standard and others. i.e GC/HPLC/Polari Meter/TOC/UV/GC with LABSOLUTIONS software of Shimadzu where SQL Server database was used. • Install and configure Stability Control System to test the quality of the drug under specific temperature and humidifies as per ICH guidelines.• Computerized System Validation (both Legacy and New systems). Knowledge of 21 CFR Part 11 & Annex.11 requirements in computerized systems.• Axis PharmaSerial software to print barcode for different product as per HDA guidelines and GS1 standard. ( DAVA Portal )• Looking after Hardware & Networking challenges of plant based at Kheda as well as A'bad H.O. • Manage 2 IBM Servers X 3650 M5 with ESXI installed ( VMware Vsphere ), Lenovo DS2200 Storage.• Maintain Cyberoam 25iNG Firewall at H.O. and at Plant at Kheda.• Manage Microsoft Server 2012 with Domain, additional domain server as well as child domain.• Microsoft Dynamics NAV 2016 covers Finance, HR, Manufacturing, Warehouse, Sales & Marketing, Purchase, Administration (IT) etc.• Co-ordinate with staff members to implement "SOHAM ERP PHARMACLOUD" and also provide training as and when required.• Review IT SOP periodically and modify the same if it is required.• Manage Ubiquitous Unify Access point.• Manage mail server admin panel.• Manage Trend Micro EPS Console with 250+ users installed in the server.• Apply Microsoft and other patches as and when required to avoid vulnerability.• Reporting to Plant Head about the progress and requirements of the company.• Prepare KRA do define the job profile /role for the employees and KPI for IT staff for the purpose of Appraisal and Incentive.• Maintain cordial relationship with maintenance vendors and review SLA with actual performance.• Preparing RFP and other documents as per requirements.• Preparing IT Policy and implement it.• Review of Software licensing compliance.

• Managing VM Ware Virtualization ESX 6.x,VSphere 6.x; Where Planning, Implementation, Administration (DRS, HA, VMotion, SVMotion, P2V migration etc.) • Procurement/Renewal of Licenses Software like Windows/MS Office 365/AutoCAD/CSI/Bentley/Sketchup Pro/Adobe CC/Adobe Photoshop etc. (We had “NO PIRACY” policy )• Procurement of Hardware like Dell/HP branded PC/Workstation, Printer, Plotter, Parts of PC/Printer/Plotter etc.• Looking after Hardware & Networking issues of offices (Ahmedabad & Baroda) to maintain 0% downtime of 2 IBM servers, 1 HP Server as well as IBM Storage, QNAP NAS, IBM LTO, Watch Guard Firewall.• Symantec Backup to maintain backup of data in storage as well as in Tape.• Maintain WSUS server, Additional domain backup server, FTP server, Migration from server 2003 to 2008, Linux based Zimbra Mail server etc.• Manage Office365 Exchange Admin Panel .• Maintain Lease Line, Broadband and PRI line with EPABX System.• Seqrite DLP & EPS Console with 200+ users installed in the server.• Maintain stock of Computers/Printers/Plotters/parts etc.• Support to HR to implement ESSL Biometric Attendance System and Relyon SARAL Salary package.• Support for maintaining web site.• Support for Project Management year wise, project wise by providing user rights.• Reporting to M.D. about the progress and requirements of the company.• Participating in meetings, workshops and seminars for the purpose of conveying and/or gathering information required to perform functions.• Maintain cordial relations with office staff for result oriented operations.• Taking care of IT issues with internal and external auditors..• Maintain cordial relationship with maintenance vendors.• Preparing budgets and coordinating the roll out of new projects.• Preparing IT Policy and implement it. Use of MBSA networking monitor tool to monitor network devices health, traffic etc.

• Looking after Hardware & Networking issues of schools (4 Schools, Ashoka Mill Centre, Bapunagar centre) like trying to maintain 0% downtime of HP Servers and Seqrite UTM Firewall etc.• Manage VLAN and DMZ.• Maintain the stock of each school’s inventory in the form of register.• Reporting to Trustee about the progress and requirements of the schools as well as the main centre at Bapunagar.• Design and implement IT Policy.• Maintain cordial relations with schools and marketing staff for result oriented operations.• Maintain cordial relationship with maintenance vendors.• Implement new technology into schools like to setup a new IBM Server with 30 new systems at Bapunagar with CCTV camera and punch card system.• Developing budgets and coordinating the roll out of new projects.• Participating in meetings, workshops and seminars for the purpose of conveying and/or gathering information required to perform functions.• Support in customization of Corporate Munim ERP if required.• Provide training on Hardware and Networking to the staff as and when required.

Initially I had joined as a Trainee Hardware Engineer in Sept 1997 and I was promoted as an IT Manager.• Identifying and implementing new technologies to achieve long-term operational and strategic goals of the company.• Keeping management and clients updated on progress.• Evaluation of each project stage and once completed.• Maintained cordial relationship with Computer dealers.• Maintained stock register.• Designed technical courses for the purpose of training personnel in the use of computer applications.• Attended the seminars of Intel, Red Hat Linux etc.• Arranged training for the staff.• Provide training on Hardware and Networking.