Vipul Tripathi Email and Phone Number

Extensive background in the US Insurance Sector and Corporate Action processes, demonstrating a comprehensive skill set in operational management and strategic leadership.Currently holding the position of Assistant Manager - Operations at Exl Service Private Limited, specializing in the US life insurance domain, particularly with the Lincoln Financial Group. Successfully managing a team of 35 FTEs, including 2 SMEs, the role involves project planning, client relations, and P&L responsibility. Proficient in orchestrating transitions, handling the Multiple Team of Insurance Dept, and implementing effective inventory management.Noteworthy achievements include proactive management of escalations, sharing RCA plans with clients/business partners, and conducting thorough onboarding for new FTEs. Facilitated weekly staff meetings to enhance communication, prevent escalations, and devise incentive programs for performance improvement.Previous roles as Team Lead and Quality Analyst at Ienergizer Pvt Ltd showcase leadership in coaching, feedback, and process improvement in the US insurance sector. Adept at client handling, conducting assessments, and maintaining high-quality standards.Incorporating a nuanced understanding of both the US insurance landscape and Corporate Action processes, the collective experience underscores a commitment to excellence, strategic thinking, and effective team management in the financial services domain.