Inventory management System AdministrationNetwork AdministrationERP Development

• Installation, Maintenance & Troubleshooting activities GPON related to Data Communication Services, ADSL, Wi-Max Configuration, Broadband Internet, IPTV etc.• Making RJ-45, RJ-11 and Fiber connector.• Modem Install at Customer premises and configuration in PC i.e. IP, Proxy and DNS Settings in Customer PC.• Troubleshooting & Configuration of all DSL, WIFI and IPTV equipments.• Technical Support for IPTV, Internet and Network problems.• Dealing with Customers with Site Visit / Phone.

• Installed maintained & troubleshoot PCs, Servers, Printers and attending day-to-day user’s problem calls.• Performed hands-on implement, administration, monitoring, and troubleshooting of Local Area network (LAN) through observation of Network Monitoring and Diagnostic Tools for potential problems or outages.• Ensured to install and update an operating system, Antivirus & other software.• Configured, monitored & maintained company e-mail accounts.• Ensured communication Network & other IT resources (PABX System) are functioning to enable day to day operations of users in the company.• Administered Company ERP System (SAP B1), user trainings and coordinate with development team in India.• Trained staff in the use of MS Office & operating system such as Win XP, Win7.