Dedicated Business/Store Manager with 15 years of experience. Demonstrated history of meeting company goals and promoting best practices. Thrives under pressure and adapts to challenges with ingenuity and resilience. Customer-oriented and experience in retail operations, sales and service team leadership and profitability strategies. Organised and adept at prioritizing daily tasks and following through to achieve performance and productivity goals keeping strong head for assessing operational needs and developing solutions to save costs, improve revenues and drive customer satisfaction. Resourceful and well-organised with excellent leadership and team-building skills.