At PokerLauncher, the foremost platform for online poker deals in India, my role as Senior Key Account Manager encompasses a spectrum of responsibilities geared towards ensuring the efficient functioning of our operations and the satisfaction of our valued clientele. Roles and Responsibility 1. Responsible for managing accounts with a monthly volume exceeding 1.5Cr.2. Acquire a thorough understanding of key customer needs and requirements. 3. Expand the relationships with existing customers by continuously proposing solutions that meet their objectives. 4. Understanding client requirements and handling client queries.5. Serve as the link of communication between key customers and internal teams quality check on the work performed by the team. 6. Develop trust relationships with a portfolio of major clients to ensure they do not turn to competition like MPL, Paytm, and Adda52.7. Ensuring the smooth functioning of the Campaign creation, management, and execution to client conversion and retention. 8. Managing a small team of coders, Digital marketing executives, Graphic designers, and business developers. 9. Preparing regular reports of progress and forecasts to internal and external stakeholders using key account metrics.

At Axpino Technologies, a dynamic training company specializing in educational workshops and conferences across colleges and corporations, I assume a multifaceted role encompassing research, client interaction, and hands-on training in various domains, including Ethical Hacking, Website Development, Online Revenue Generation, IoT, and Game Development. Roles and responsibilities1. Conducting Industry research & competitor analysis to gain a comprehensive understanding of the market.2. Identifying new prospective clients & relevant course curricula in alignment with Industry trends. 3. Managed client onboarding and Retention process, contributing the revenue growth.

During my college tenure, I operated as an independent contractor on reputable platforms like Upwork and Freelancer, specializing in the creation of 2D animated explainer videos for discerning Western and middle Eastern clientele.Roles and responsibilities 1. Prospected & converted clients for freelancing projects.2. Gathering project details, briefings on branding, & met client preference. 3. Managed project expectations, defining scope and timeline.4. Created engaging content through storylines and illustrations. 5. Produced attractive animated product explainers. 6. C Maintained long-term client relationships for ongoing collaboration.