Senior Key Account Manager
CurrentAt PokerLauncher, the foremost platform for online poker deals in India, my role as Senior Key Account Manager encompasses a spectrum of responsibilities geared towards ensuring the efficient functioning of our operations and the satisfaction of our valued clientele. Roles and Responsibility 1. Responsible for managing accounts with a monthly volume exceeding 1.5Cr.2. Acquire a thorough understanding of key customer needs and requirements. 3. Expand the relationships with existing customers by continuously proposing solutions that meet their objectives. 4. Understanding client requirements and handling client queries.5. Serve as the link of communication between key customers and internal teams quality check on the work performed by the team. 6. Develop trust relationships with a portfolio of major clients to ensure they do not turn to competition like MPL, Paytm, and Adda52.7. Ensuring the smooth functioning of the Campaign creation, management, and execution to client conversion and retention. 8. Managing a small team of coders, Digital marketing executives, Graphic designers, and business developers. 9. Preparing regular reports of progress and forecasts to internal and external stakeholders using key account metrics.