https://employa.in

Major Achievements in Westzone Group :=============================# Have planned and executed 14 Major Technology improvements in Westzone Group, Dubai-UAE within 8 months of taking over the IT Departments across all the 3 verticals of the Group in 2018.# Have solid plan to save min. AED 1.5 Million every year for the Group through betterment & upgradation in Products, Technology and Processes in IT and other Departments in 2018-2019 for Westzone Group. Already implemented Savings of about 500K AED.# Had Chief Advisory and decisive role in ERP Evaluation and Selection for Retail Division, Construction Division and Hotel Division in Westzone Group. Hotel ERP already implemented and live. # Completed IT Infra planning & installation of 9 New Projects (2 Hypermarkets, 1 Hotel & 6 Supermarkets) within first 8 months in Westzone.Responsibilities :=============# Initiate all-round Improvements in the IT Infrastructure and Technology Mgmt in the Company# Chief Advisor in taking in Major Additions, Deletions & Modifications in Company’s IS Infra# Co-ordinate and Lead Project Teams Technically in order to Implement New Projects Successfully# Guide and Manage IT Helpdesk Operations for consistently Good IT Services as per ITIL V3# Build and Manage Vendor Relationships for effective negotiations and Purchase of IT items# Ensure Organization’s IT Assets are well maintained as per Company’s Asset Policies# Plan, Update and Test Company’s BCP, IT Continuity & DR Policies on Regular basis # Oversee the DC Operations, NOC, VC, CCTV and Other Major IT Areas & Services across Group# Liaise our Service Providers to Maintain 100% Uptime of IT Services as per Ext. SLAs# Lead effectively the Internal Audit Team, Incident Response Team, & IT Strategy Team# Management & Planning of Yearly IT Capex & Budgeting, & Software Licensing# Interview & Hire IT Personnel, Carry out Yearly Appraisals and Mentor the existing IT staff

# Played major role for clearing PCI_DSS V3.2 Audit in July 2017 and PCI_DSS V3.1 Audit in June 2016 for ECS.# Assisted in Planning & Documentation of 2 Major Projects on providing a Comprehensive IT Security for the Government of Zanzibar and President’s Office in Tanzania in Apr 2017 as per PCI and ISO Standards.# Brought major improvements and standardization in various Security Layers in the Company like (1) Physical Security involving CCTV & Bio-metric Access Control, (2) Network Layer Security, (3) SIEM & FIM Integration with IT Infrastructure, (4) OS Security, (5) Local & Remote Access Security, (6) Database Security, (7) Application Security,# Designed and Implemented a Complete Virtual Test Environment Network (in VMware Workstation V12.5 Pro), replica of Production Environment for Testing purpose in Sep-Oct 2016, having Active Directory Server, Firewall, AV, WSUS, SQL Server, NTP Server, App Servers, & Log Mgmt. Server among others.# Migrated the Corporate Email of ECS from CPanel to Google Apps Domain for @ecardsolutions.com, including all the User Emails, DB, Contacts, & Calendar in July-Aug 2016.# Installation of NTP Server in the Company and major improvements in WSUS, Antivirus, etc Servers.# Implemented Centralized Log Management System – Splunk for the Company for Logging of 30+ Server Log Sources in 2016. Later in March 2017, replaced Splunk with ManageEngine EventLog Analyzer which was more productive.# Created a Checklist Calendar of all the PCI_DSS Audit related Daily, Weekly, Monthly, Quarterly, Half-Yearly & Yearly Activities and configured Automated Reminders using Google Calendar.# Implemented the AD Manager Plus in the Company for Automation and Efficient AD Operations, Alerts & Reports# Negotiated and planned better IT and Technology options for Procurements of various Network, Hardware & Software items to save about US$ 35000 of the Company in 1 Year in eCard Solutions.

Key IT Skills & Responsibilities in ITC Hotels : ============================== IT Infrastructure Management ;  IT Team Management ;  IT AMC Management ITIL based IT Services Mgmt ;  IT Project Planning & Roll-out MIS Generation & Reporting ;  Liasoning with IT Vendors Future IT Requirement Planning ;  IT Datacenter Management LAN/WAN/Wireless Mgmt ;  Network Security & Planning Network Segmentation ;  Firewall Setup and Mgmt Server Virtualization ;  Internet Setup & Management CCTV Management  Citrix Remote Administration Videoconferencing (VC) Mgmt ;  Database Backup & Restoration Routing & Switching ;  Server & Client Management Database Management ;  Applications Management Corporate IT Policy & Guidelines ;  IT Capex & Budgeting IT Audit Compliance (PCI/ISO) ;  Centralized Log Management ;  Software License Regulation ;  BCP & IT Continuity Planning Disaster Recovery Planning ;  Social Media Management EPABX & Telecom Mgmt ;  IT Helpdesk Management IT On-boarding & Team Building ;  IT Team Performance Appraisal IT Training & Competency Bldg.;  Resource Optimum Utilization Goal Setting & Team Motivation ;  Strategic Thinking & Planning using Six-Sigma in ITMajor Achievements & Milestones:========================• Shifting of entire DC from Front Office Area to the Back-Office Area in a downtime of Just 2 hrs.• Complete Renovation of Hotel LAN with structured CAT6 Cabling • Installation of 2x30 KVA Powerware UPS in Parallel Redundancy Mode for the Hotel IT Load• Replacement of the Old BPL EPABX with the New Avaya Definity EPABX • Timely & accurate amendments in VAT , Luxury Tax, Sales Tax, Service Tax etc as per requirement