Strategic leader that genuinely enjoys bringing out the best in team members from all backgrounds and levels of experience to meet & exceed diverse tangible business objectives. Strong hands-on business experience working with a variety of internal & external stakeholders in both B2B and B2C environments to grow loyal customer experiences.An impressive track record in strategic planning, business development, project management, data-driven marketing both on & off-line and using learning’s to be innovative. Proven ability to deliver on brand story across every touch point, be cost-effective and enhance competitiveness and revenue generating results. Dual citizenship: Canadian and EUOpen to new opportunities and relocation Specialties: • Customer Experience Leadership• Communications, Marketing, Sales & Operations Management • Multi-site teams spanning Canada, USA and Mexico• Web, Social, e-Marketing, e-Communications, Emerging Digital Media• Negotiations, Salary arbitration, Contracts• Budgeting and P&L’s• Project Management• Business Intelligence• Training & Team Building• Change Management• Software/Product Development• Self-starter• Analysis & Forecasting to Maximize Opportunities• Contact Center Technologies