Viraj Mehta Email & Phone Number

New Jersey, United States

Greater New York City Area

• Managed business delivery program of global template standards and best practices across 30+ manufacturing sites and warehouses at a Multinational manufacturer of confectionery, pet food, and other food products, with an estimated revenue of $8M over 3 years.• Elicit requirements using interviews, use cases, workshops, and business analysis while working with project stakeholders.• Managed team of 20 resources across Accenture and client, across Brazil, India, Mexico, and United States.• Maintained resource forecasting and project financials through the duration of the project.• Managed deployment roadmaps and key milestones, and project plans for individual manufacturing sites.• Facilitated weekly internal and external team meetings and coordinated executive status reporting.• Global point of contact for teams across Europe and Asia Pacific.• Setup JIRA project boards; coordinated daily stand-up meetings; and facilitated Scrum of Scrums using Agile methodology.• Planned and coordinated account planning sessions for objectives for next fiscal year with senior leadership teams.• Worked on RFIs and RFPs on different client needs.

Greater New York City Area

• North America SAP OTC Consultant at a Multinational beauty company for merging legal entities to provide one face to the customer.• Designed and implemented pricing solution for merging pricing across different lines of business.• Managed two data analysts and served as data SME for migrating master data objects.• Worked with senior leadership teams on resolving Hypercare defects in a timely manner and providing regular updates on cutover tasks and Hypercare defects.• Provided guidance to Mexico project teams on best practices to achieve a successful go live.• Served as OTC enabler for UAT testing to manage test cases across different lines of business, coordinating the hand off between different business teams, and managing defects.• Led business meetings and conversations to resolve design questions and ran status meetings.

San Antonio, Texas Area

• Functional lead for re-designing Transfer Price system used to determine product transfer cost between Product Supply and Wholesale Marketing business units• Functional lead for implementing Customer Web Portal driven by Marketing Operations catered to US & Canada customers• Project lead for implementation to recoup environmental fees enforced by California and Quebec Government• Manage client expectations and coordinate operations with global teams located in US, UK, Ireland, Canada, and Aruba• Document as-is and to-be business processes and perform gap analysis for various Wholesale Operations enhancements• Elicit requirements using interviews, use cases, workshops, and business analysis while working with project stakeholders• Conduct system analysis, develop business process flows, and propose design solutions to project champions• Responsible for preparing project scope & timeline documents highlighting major milestones, responsibilities, & risk• Liaison between business & development team; created functional specifications for development teams• Demonstrate accurate implementation of policies, practice, and processes in SAP using Business Process Modeling & ASAP• Proficient in ABAP/Object oriented programming to determine scope of change for multiple projects• Organize & collaborate testing efforts for various projects (unit, integration, and user acceptance)• Executed regression tests with integrated systems during Refinery mergers/acquisitions and company asset splits• Deliver client training, user documentation, managed scheduling of pre and post go-live, and project closure activities• Worked extensively on HP Service Manager to create & manage incidents, problems, change records, and requests• Created test scripts and tracked & managed defects for company wide initiatives like SAP Enhancement Pack, Adobe Reader, Internet Explorer upgrades using HP Quality Center

Bryan/College Station, Texas Area

• Graduate Assistant for Data Mining – Projects include architecting data warehouse with Microsoft SQL Server to measure key performance indicators for different businesses

San Antonio, Texas

• Gathered requirements for Tax compliance requests • Made configuration and code changes in SAP Sales and Distribution (SD) and Materials Management (MM) module and performed user acceptance and regression testing• Served as Director of the Technology Committee of Valero Intern Council, a team of 6 members, managing forum for communication within the council, created database for Intern Life committee, and helped other committees with solutions related to different software uses

• Graduate Assistant for Customer Relationship Management (CRM) – Projects encompass CRM concepts of Campaign Management, Lead Acquisitions, Client Information, Service and Support using Microsoft Dynamics CRM

• Installed Oracle9i or Oracle10g according to client needs to facilitate use of company data in a timely manner.• Addressed database errors and problems in an effective manner preventing holdup in work.• Performed backup of client company data to prevent data loss and facilitate recovery of data.• Provided support for applications linked with database to client companies.

Master Of Science, Management Information Systems

Activities and Societies: 1) Treasurer, India Association, June 2011-December 2011 2) Member, Council INFO Graduate Studies (CIGS).

Bachelor Of Engineering, Information Technology

Activities and Societies: 1) Member, Computer Society of India (CSI), August 2006 – May 2009. - Publicity Relations Head, 2007 - 2008..