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As a Founder & CEO at MedServ Marketplace, I leverage my diverse and non-linear career path of two decades in MedTech, BioPharma and Logistics. My expertise lies in product strategy, business management, new launches, M&A execution, margin and profitability expansion. My previous work experience of 12 years at GE HealthCare, 4 years at Amazon and 2 years between Philips Medical Systems, Drexel University and Kulicke and Soffa Industries, have enriched me with business, product and tech deep domain expertise.I am passionate about creating value for customers and stakeholders by solving problems, communicating across the value chain, and using culture as a muscle to strengthen and challenge both internal and external systems and processes. If you are ready to simplify the healthcare industry by challenging the equipment service and sales status quo, let's chat on opportunities to collaborate.Education, healthcare, and nurturing social and emotional well-being form the foundation of our community, and my goal is to maximize joy for all its members.
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Founder And CeoMedserv MarketplaceSammamish, Wa, Us -
Co-FounderMedgrocery Jan 2024 - PresentIn the fast-paced world of healthcare, innovation isn't just a luxury; it's a necessity. And sometimes, the spark of innovation comes from unexpected places – like the decision of one individual to leave the security of a Fortune 10 company and venture into the unknown.It was on one fine day that the seeds of what would become MedGrocery were sown. A group of professionals, disillusioned with the traditional corporate environment, decided to join forces and pursue their dream of starting a business in the medical accessories industry. They shared a common vision: to revolutionize the industry by creating a fully online platform.This platform would leverage the latest technology to provide top-notch customer service and offer medical accessories at significantly discounted prices. Their goal was to disrupt the status quo by making high-quality medical supplies more accessible and affordable. Thus, MedGrocery was born.As they look to the future, the team at MedGrocery remains steadfast in their mission to become a staple in the healthcare world. With innovation as their compass and excellence as their guiding star, they are poised to redefine the landscape of medical accessories – one breakthrough at a time.So, to all the dreamers and doers out there, take heed: the journey may be long, and the road may be fraught with challenges, but with passion as your fuel and purpose as your compass, anything is possible.Welcome to the future of healthcare. Welcome to MedGrocery. -
FounderMedserv Marketplace Llc Oct 2023 - PresentSammamish, Washington, UsJoin the Revolution in Medical Device Services, the future of Healthcare Technology Management! Welcome to MedServ Marketplace the Aggregator of medical device service providers for healthcare technology management, biomeds, and field service engineers to medical facilitiesOur cutting-edge online platform connects Healthcare Facility Networks, including Ambulatory Surgery Centers, hospitals, or clinics with top-tier Biomedical Equipment Technicians, Field Service Engineers (FSEs), third party service providers, and original medical equipment manufacturers. For field service engineers, we understand the critical need for timely troubleshooting, replacement parts, and effective first-time fixes. We ensure you have access to all necessary field service operational resources. For medical facilities, we provide timely, cost-effective, and compliant services to extend the lifespan of your medical equipment. Experience seamless, efficient, and reliable Healthcare Technology Management solutions with MedServ Marketplace. Visit us at medservemarketplace.com, join our waitlist of early adopters, and be part of the community revolutionizing medical device service with advanced healthcare technology for a better tomorrow.Interested in learning more? Schedule a call with us today to explore how we can help you optimize your medical device services.Together, we can plan, deliver, and reduce equipment lifecycle costs—one step closer to a streamlined healthcare ecosystem. -
Senior Manager Program Management OfficeAmazon Apr 2022 - Oct 2023Seattle, Wa, UsManaged a 10-person team within Amazon's ShipTech logistics, achieving 2000+ new use cases amounting to a Gross Merchandise Sales (GMS) impact of $1.2 Billion annually. Aligned business priorities with technical requirements for high ROI projects involving 300+ engineers. Led strategic programs integrating new shippers, carriers, and services. Oversaw the implementation of custom technology for Amazon Business, Pharmacy, and managed key accounts with USPS, UPS, and Royal Mail. Supported annual planning for 20+ tech teams, facilitated global adoption of Amazon logistics, and spearheaded the creation of new product features with worldwide launch capabilities. -
Senior Manager Program ManagementAmazon Jan 2020 - Apr 2022Seattle, Wa, UsLed a team automating complex accounting and finance transactions for global transportation and supply chain processes, contributing to Amazon's $75 billion transportation sector for various segments like B2B/B2C, 3PL Carriers, and Fulfillment by Amazon. Established strategies to reduce tech debt and managed multi faced global teams of over 100+ participants for implementing 250+ new transportation features to audit, reconcile, and faster payment cycles for Amazon Retail and FBA Sellers. -
Director Program Management OfficeGe Healthcare Sep 2018 - Jan 2020Chicago, UsLed the assessment of $20 billion in commercial and supplier contracts for the potential separation of GEHC into an independent business entity. Oversaw Contracts Lifecycle Management (CLM), using machine learning for selection, sample sizing, and risk assessment. This streamlined reviews for NewCo Legal entity’s change of assignment and change of control. Transformed contracts from paper-based/PDF formats to extract metadata, assessing high-value consent requirements for separation.Established an $800 million margin expansion plan across three years. Implemented strategies including concessions reduction, pricing optimization, supply chain enhancements, and deep dives into Cost of Goods Sold (COGS). Monitored project portfolios through monthly charts and resolved issues systematically. -
Director Strategic Program ManagementGe Healthcare Mar 2017 - Sep 2018Chicago, UsLed a $6 million-funded business incubator using FastWorks, boosting margins, cash flow, and revenue growth while enhancing product and process quality across 55,000 global employees.Directed ASC 606 implementation for Global Services, restating $200 million of Services inventory. Led a global team of 100 members, yielding benefits in part valuation, accounting standardization, regional performance measurement, and automated parts delivery.Managed $650 million NPI capital allocation using a program and portfolio tool (PPM). Oversaw software feature enhancements, governance, and aligned stakeholder requirements, optimizing resource and program management priorities for an Engineering Org of 3000 employees. -
Director Business Program ManagementGe Healthcare Dec 2014 - Mar 2017Chicago, UsLed the business management for the merger of HyClone Laboratories Inc. into GE Healthcare that required a $1.1 billion divestiture through Technical Service Agreements (TSAs), handling a global team of over 100 participants.Directed Oracle ERP integration across four manufacturing sites and warehouses, optimizing processes and enhancing customer outcomes on a global scale.Transformed the structure of 700+ global employees for streamlined business alignment, fostering a culture of simplification and standardization to expedite customer collaboration.Established actionable metrics through weekly Tier boards and monthly reporting mechanisms for financial projects, collaborating with Functional Leaders to drive goal achievement. -
Principal Program ManagerGe Healthcare Jul 2012 - Dec 2014Chicago, UsManaged an Installed base of 1000+ systems, overseeing Complaints, Investigations, CAPAs, service repair parts, and inventory for disposables and accessories.Led a team resolving a manufacturing robot calibration issue, saving $750,000 through daily stand-ups and risk mitigation.Worked with teams, reducing Recall costs by over 30% from $1.8 million to $1.2 million, improving the operating margin.Directed a Remediation Recall impacting 700+ global customers, training 200+ Service Engineers and providing executive project status reports.Coordinated a $20 million New Product Introduction, leading a team across 3 countries for design, development, and milestones.Managed Clinical trial planning and assisted in migrating a Quality Management System, facilitating design reviews and conflict resolution within global teams.Oversaw Engineering activities and mentored a team for Regulatory audits, ensuring compliance.Led a cross-functional team completing Safety and EMC testing, design transfer, and submission for 60601-1 3rd edition.Updated the Illustrated Parts Manual, streamlining part numbers and assemblies, reducing order time from 45 to 15 minutes. -
Senior Product ManagerGe Healthcare Mar 2010 - Jul 2012Chicago, UsDeveloped a precise electromagnetic surgical navigation system with 3 mm accuracy used for minimally invasive procedures for ENT, cranial and spinal procedures.Led a Business Plan for cloud-based PACS and EMR products in emerging markets, overseeing marketing strategies, engineering prototypes, and financial summaries. Mentored a team of 6 engineers on product design controls and tools like DOORS, ClearQuest, and TrackWise.Executed a field action recall within 20 weeks for instrument issues affecting 850 customers.Supported and cleared audits including Parexel, European VDE, and FDA with zero findings, ensuring compliance. Assisted in 510(k) submission, focusing on Substantial equivalence, Safety & EMC, and V&V. Ensured compliance with MDD 2007/47/EC, clearing accessories for Europe and Canada by completing Essential Requirements checklists and updating 145 product labels and documents.Led weekly reporting for an Installed base team, presenting risks, achievements, and actions to a cross-functional team of 30, fostering mentorship and continual feedback. -
Product ManagerGe Healthcare Jan 2008 - Mar 2010Chicago, UsConsolidated workflow, simplifying an 18-step calibration to a 1-step software process, optimizing production test stations and reducing manufacturing time for manufacturing 800 systems with a revenue potential of $20 MM.Created essential documents for Electrical, Software, Systems, Regulatory, Manufacturing, and Design Transfer. Managed the installation of 28 systems, validating advanced features on 42 samples for Cranial and ENT procedures.Qualified the System and accessories for compliance with 2007/47/EC - MDD directive in the European Union. Drafted a Product comparison matrix for FDA's Section 510(k) notification. Validated applications for compliance with FDA and MDD regulations.Handled product and process deviations using CAPA and Good Manufacturing Practices. Performed Safety & EMI testing with a Nationally Recognized Test Laboratory (Intertek) for a Global product launch. -
Thesis In Systems BiologyDrexel University Jan 2007 - Dec 2007Philadelphia, Pennsylvania, UsDeveloped a lung model to simulate conditions like emphysema.Executed the development and verification of a .NET framework-based Lung Model using Visual C++, enhancing realism in simulating biological system alterations.Investigated changes in respiratory unit (acini) size based on age and chronic obstructive pulmonary diseases using the model. -
Product ManagerKulicke & Soffa Sep 2006 - Sep 2007Singapore, SgAchieved 1.75 micrometer, 3-sigma accuracy for a 35 micrometer IC chip interconnection by eradicating error sources. Used Monte Carlo simulations in MATLAB for a self-calibration reversal technique in Table Map for a wire bonder.Developed an Accuracy model in MATLAB and Excel to eliminate micron-scale error sources. Formulated a statistical reteach algorithm in MATLAB with 3-sigma analyses to rectify placement errors in wire bonding equipment. -
Research And Teaching AssistantDrexel University Nov 2005 - Sep 2006Philadelphia, Pennsylvania, UsDeveloped neural mass models in MATLAB to simulate schizophrenia and brain interconnection techniques.Created a lung model to predict and simulate emphysema and other lung diseases. Executed the development and verification of a .NET framework-based Lung Model using Visual C++ to simulate alterations in biological systems more realistically. Investigated changes in respiratory unit (acini) size under different age conditions and chronic obstructive pulmonary diseases using the lung model.Taught protein quantification assays and extraction techniques to a class of 25 students. Conducted lab sessions focusing on safety techniques and data analysis using Microsoft Excel. -
Field Service Engineering InternPhilips Jun 2004 - Nov 2004Amsterdam, Noord-Holland, NlInstalled medical equipment including CathLabs, MRI’s, CT scans, Ultrasound machines, cardiac monitors, and defibrillators as a Field Service Engineer. Conducted liquid nitrogen refills for a 3 Tesla MRI machine to preserve niobium titanium superconductivity.Delivered user interface and basic functionality training on patient monitors and defibrillators to Physicians. Executed planned maintenance, troubleshooting, and repairs for Cath labs and Ultrasound machines.
Viraj Shah Skills
Viraj Shah Education Details
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Harvard Business School OnlineOther; Core: Credential Of Readiness -
The Tuck School Of Business At DartmouthInnovation Acceleration Program -
Drexel University School Of Biomedical Engineering, Science And Health SystemsBioengineering And Biomedical Engineering -
University Of MumbaiBioengineering And Biomedical Engineering -
Crotonville AlumniActivating Strategy And Culture
Frequently Asked Questions about Viraj Shah
What company does Viraj Shah work for?
Viraj Shah works for Medserv Marketplace
What is Viraj Shah's role at the current company?
Viraj Shah's current role is Founder and CEO.
What is Viraj Shah's email address?
Viraj Shah's email address is vi****@****ail.com
What is Viraj Shah's direct phone number?
Viraj Shah's direct phone number is +126735*****
What schools did Viraj Shah attend?
Viraj Shah attended Harvard Business School Online, The Tuck School Of Business At Dartmouth, Drexel University School Of Biomedical Engineering, Science And Health Systems, University Of Mumbai, Crotonville Alumni.
What are some of Viraj Shah's interests?
Viraj Shah has interest in Crowd Sourcing, Children, Project Management, Entrepreneurship, Economic Empowerment, Social Media, Business Development, Education, Financial News, Cloud Computing.
What skills is Viraj Shah known for?
Viraj Shah has skills like Development, Recalls, Research Project Management, Cleaning And Sterilization, Project Work, Europe, Superconductors, Research And Development, Dance, Iso 14971, Units, Matlab.
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