Amanda Taylor Email & Phone Number

Arizona, United States

Performs activities as directed on the production line. Responsible for following all safety, GMP and SQF policies/procedures, as well as adherence to PPE/hygiene policies, in cooperation with the supervisor.

Phoenix, Arizona, United States

Sorting packaging and routing them correctly.Loading packages into the FedEx vehicles.Ensuring to handle packages safely at all times.Scanning packages to make sure they are tracked correctly.Working with management to resolve any safety-related issues.

Phoenix, Arizona, United States

ResponsibilitiesEnsure high levels of customer satisfaction through excellent sales serviceAssess customers needs and provide assistance and information on product featuresWelcome customers to the store and answer their queriesFollow and achieve department’s sales goals on a monthly, quarterly and yearly basis“Go the extra mile” to drive salesMaintain in-stock and presentable condition assigned areasActively seek out customers in storeRemain knowledgeable on products offered and discuss available optionsProcess POS (point of sale) purchasesCross sell productsHandle returns of merchandiseBuild productive trust relationships with customersComply with inventory control proceduresSuggest ways to improve sales (e.g. planning marketing activities, changing the store’s design)SkillsProven work experience as a Retail Sales associate, Sales representative or similar roleBasic understanding of sales principles and customer service practicesProficiency in EnglishBasic Math skillsWorking knowledge of customer and marketHands-on experience with POS transactionsFamiliarity with inventory proceduresSolid communication and interpersonal skillsA friendly and energetic personality with customer service focusAbility to perform under pressure and address complaints in a timely mannerAvailability to work flexible shifts

Phoenix, Arizona, United States

Answering telephone calls from customers and establishing cellular phone and cellular service orders while utilizing a script.Utilizing the phone to communicate with customers while maintaining call statistics on a daily basis and month-to-date basis. (ACW, AHT, Hold Times, Survey Scores, CPH and Sales percentage)Required to meet with my supervisor and discuss my performance statistics and any call monitor scores (whether pass or fail) and discuss further plans of improvements or advice on improving already improved job performances.Required to complete key points on every call. (Ie. Assurance of help, mention promotions (if any) customer verification and branding of every call)Establishing appointments for any issues that arise with device/service issues, scheduling face to face support customers need further assistance with their devices or services.Answering calls and providing information for customers regarding their online orders and ETA’s on their delivery dates, billing information, account information, providing troubleshooting for service/device issues, addressing any issues/ concerns or questions regarding the devices /services provided.Answering calls from irate customers and de-escalating the call all the while ensuring that transferring the call to the supervisor is a last resortUsing web programs like Outlook Express, and ADP to follow company news, policy changes, company events and reporting to my supervisor(s) and utilizing a hard phone/ soft phone Avaya Program.Using Internet Programs such as Google Chrome, and Google Maps to assist with obtaining addresses to retail partners for customer.Entering forms of payment into the payment system for customers needing assistance with their orders or account balances of whom which choose to make payment by phone

Phoenix, Arizona, United States

I take a problem and turn it into a solution. Accept inbound calls from customersEffectively resolve issues or concernsGather information from the customer to make appropriate recommendations for new products and servicesDeliver amazing customer serviceBeing bold, passionate and real. What I bring to the tableComputer savvyHigh school graduate Competency using MS Windows7+ years of customer service experience

United States

15160 N Hayden Rd Suite 100 Scottsdale Az 85260

Main objective to optimize client experience and satisfaction through the performance of the highest standard of customer service and product knowledge•Optimize team performance by acting as a first point of contact and role model to account managers and coach and develop the team to handle client complaints and or difficult situations. • To meet and maintain key responsibilities to assist the director of accounts in achieving overall business goals•provide overall service excellence extending to new account creation, ongoing support, platform migration and even cancellation, handle client objections with confidence in accordance with company guidelines.

Phoenix Az

Phoenix Az

Gilroy Ca

Restock shelves, cleaning, stock room, inventory, cash register

San Jose Ca

greet customers as they come to the store, offer a drink and direct them to the appropriate areas to get the assistance they need

Campbell Ca

returns, inventory, cashier, fitting rooms,

Psychology

Activities and Societies: Water polo, swimming, Completed one year only of schooling

High School, 12

Activities and Societies: Red Cross club, water polo, swimming, track and field, .nominated top 5 senior female athletes for class of 2010.