Virak Seng

Virak Seng Email and Phone Number

Retail Store Manager @ ROMANTIX, INC.
Richmond, VA, US
Virak Seng's Location
Richmond, Virginia, United States, United States
Virak Seng's Contact Details

Virak Seng personal email

n/a
About Virak Seng

I pride myself on being highly adaptable and having a personality that easily connects with others. My determination and resilience fuel my ability to tackle diverse tasks head-on, without easily getting discouraged. Balancing professionalism with a sprinkle of humor and creativity is my secret sauce, amplifying my overall effectiveness.In both my professional and personal pursuits, my goal is not just success but excellence. I'm driven to constantly push boundaries and reach new heights. This commitment to excellence extends beyond my career; it's a guiding principle in every facet of my life, propelling me towards continuous growth and achievement.

Virak Seng's Current Company Details
ROMANTIX, INC.

Romantix, Inc.

View
Retail Store Manager
Richmond, VA, US
Website:
paymerang.com
Employees:
110
Virak Seng Work Experience Details
  • Romantix, Inc.
    Retail Store Manager
    Romantix, Inc.
    Richmond, Va, Us
  • Paymerang
    Enrollment Specialist
    Paymerang Jul 2024 - Present
    Richmond, Virginia, United States
  • Journey Health & Lifestyle
    Inside Sales Representative
    Journey Health & Lifestyle Oct 2023 - May 2024
    Richmond, Virginia, United States
    -Outbound and Inbound Calls Sales related calls and follow-ups-Conveying accurate details regarding products and devices offered.-Tailoring personalized sale pitches to customer to convey the need to buy.-Utilization of skills and techniques to uncover needs and qualify leads.-Objection Handling by addressing customer concerns effectively.-Accurately recording and processing of orders.-Strive to meet and exceed sales metrics.-Efficient time management to meet CC metrics.-Engaging with potential and existing customers.-Adhering to regulations and company policies and representing company values.-Utilizing HubSpot CRM for customer data.
  • Resident
    Sales Team Lead
    Resident Sep 2019 - Jun 2023
    Richmond, Virginia, United States
    - Provided real-time subject matter expertise to sales agents, addressing product features, policies, and operational processes.-Content development in regard to training in products, processes, and procedure.- Conducted hands-on coaching for sales agents, resulting in improved performance and customer interactions.- Collaborated with sales leadership to drive ongoing training and development for sleep experts, ensuring exceptional customer experiences.- Monitored and maintained productivity metrics in collaboration with WFM to meet SLAs, AHTs, KPIs, and targets.- Developed and executed strategies to address customer concerns and questions in real-time, enhancing customer satisfaction.- Effectively communicated trends, feedback, and product issues to leadership.- Created and nurtured a positive sales culture that motivated agents to achieve business goals.
  • Tobox, Inc.
    Community/Social Media Manager
    Tobox, Inc. Mar 2018 - Oct 2018
    Pasadena, Ca
    - Developed content plans and engaging content across platforms, including blogs, social media, and newsletters.- Analyzed web traffic and community metrics to enhance engagement and relayed feedback to internal stakeholders.- Led community communication initiatives and maintained brand consistency.- Collaborated with cross-functional teams to align with marketing initiatives and ensure brand integrity.- Attended networking events and industry workshops to stay updated.
  • D&K Trading Inc
    Ecommerce & Social Media Manager
    D&K Trading Inc Feb 2017 - Mar 2018
    Los Angeles, Ca
    - Managed daily business functions, updated products on websites, and ensured accurate product details.- Addressed customer service inquiries, managed returns, and handled product inquiries to ensure amazing customer experience.- Created and uploaded new product listings across various platforms.- Maintained eCommerce platforms such as Amazon, eBay, and Shopify.
  • Ark & Co
    Return Authorizations Director & Social Media Assistant
    Ark & Co Sep 2015 - Jan 2017
    Los Angeles, California
    - Reviewed entire returns process- Communicated and oversaw returns process with vendors, customers, and employees- Managed employees involved in the returns process- Authorized/declined returns in accordance with return policy- Provided customer service and accounts management- Created spreadsheets and monthly reports- Contacted, assisted, and built long-term business relations with existing clients- Managed warehouse inventory- Performed light shipping duties such as pulling styles, boxing, and shipping- Utilized UPS, USPS, and FedEx for shipping purposes- Assisted Social Media manager with creation of engaging content for all platforms, including blog pieces, articles, social media posts, and newsletters.
  • Arynk.Com
    E-Commerce Assistant
    Arynk.Com Sep 2015 - Apr 2016
    Los Angeles, California
    - Updated product information and content on the website- Created banners, images, promotions, etc. for display on the website using tools like Photoshop- Updated content managed areas including copy and artwork- Managed website configuration and parameters such as payment options and stock management- Investigated and reported any operational or technical issues that arose- Scoped and documented ongoing website functional projects and improvements- Tested and deployed functional projects and improvements- Liaised with e-commerce agency for day-to-day management of the website- Collaborated with internal resources for day-to-day management of the website- Evaluated approaches and strategies to improve website sales conversions and customer engagement.
  • Starbucks
    Barista
    Starbucks Jun 2014 - Jan 2016
    Los Angeles, Ca
    - Prepared and served a variety of hot and cold beverages to customers- Took customer orders and provided exceptional customer service- Operated espresso machines and other coffee-making equipment- Prepared and served food items, such as pastries and sandwiches- Maintained cleanliness and organization of the store, including the dining area and restroom- Handled cash transactions and operated the cash register- Followed standard recipes and procedures to ensure consistent quality of beverages and food items- Stocked and replenished supplies, including coffee beans, milk, and other ingredients- Followed health and safety guidelines to maintain a clean and safe work environment- Collaborated with team members to ensure efficient operations and smooth workflow- Adapted to fast-paced and high-pressure situations while maintaining a positive attitude.
  • Fallas Paredes Family Discount Clothing
    Keyholder
    Fallas Paredes Family Discount Clothing Aug 2011 - Jun 2014
    Van Nuys, Ca
    - Opened and closed the store, ensuring proper procedures were followed- Developed staff by providing training and guidance to employees- Processed merchandise, including maintaining the sales floor, stocking, restocking, and merchandising- Managed a team of employees, overseeing their tasks and performance- Resolved customer complaints in a professional and satisfactory manner- Provided exceptional customer service, ensuring a positive shopping experience- Received and disbursed money, accurately handling cash transactions- Balanced cash registers and the store's safe- Prepared daily deposits, ensuring accurate recording of financial transactions- Sold products to customers, utilizing product knowledge to make recommendations- Operated a cash register, accurately computing and recording transaction totals- Greeted customers and assisted with their inquiries and needs- Priced merchandise, ensuring accurate and consistent pricing.

Virak Seng Skills

Customer Service Retail Merchandising Telephone Skills Microsoft Office Microsoft Word Store Operations Managerial Skills Cash Handling Experience Microsoft Excel English Photoshop Computer/technical Literacy Sewing Fashion Social Media Sales Apparel Powerpoint Windows Research Outlook Html Editing Illustrator Team Management Adobe Creative Suite N41 Shipping International And Domestic Shipping Ups Shipping Fedex Usps Management E Commerce Communication Social Media Marketing Facebook Instagram Twitter Content Management Web Content Writing Content Development Online Support Client Support Customer Support Technical Support

Virak Seng Education Details

Frequently Asked Questions about Virak Seng

What company does Virak Seng work for?

Virak Seng works for Romantix, Inc.

What is Virak Seng's role at the current company?

Virak Seng's current role is Retail Store Manager.

What is Virak Seng's email address?

Virak Seng's email address is vi****@****ome.com

What schools did Virak Seng attend?

Virak Seng attended Los Angeles Trade Technical College, Pasadena City College.

What are some of Virak Seng's interests?

Virak Seng has interest in Reasearching, Blogging, Etc, Crocheting, Drafting, Coffee (Definitely An Interest), Garments Construction, Various Hands On Hobbies Such As Sewing.

What skills is Virak Seng known for?

Virak Seng has skills like Customer Service, Retail, Merchandising, Telephone Skills, Microsoft Office, Microsoft Word, Store Operations, Managerial Skills, Cash Handling Experience, Microsoft Excel, English, Photoshop.

Who are Virak Seng's colleagues?

Virak Seng's colleagues are Katherine Aleshire, Kellie Jordan, R. Mark Stevens, Kaitlin Johnson, Lyssa Bacon (Jenkins), Sharayah Russell, Isabella Baker.

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