- Performing customer services tasks like answering phones, greeting visitors, checking in candidates for interviews, and transferring information in a fast-paced environment- Communicating with students, employers, and other Office of Career Services stakeholders in a positive manner to ensure everyone feels welcomed and has a positive experience

- Advised 15 first-year students in the Robert H. Smith School of Business- Coordinated group meetings to foster communication and teamwork amongst all- Guided students on their Smith School experience and new opportunities at the Smith School

- Assisted in performing risk assessments and audits of client’s technology, processes, IT general controls, and IT application controls, then documented the findings in Excel spreadsheets- Collaborated with my engagement team to develop timelines, assign responsibilities for key tasks, share insights, and learn from their expertise - Interacted with the client by attending meetings and collecting necessary evidence for audits

- Built skills and knowledge in large corporate and cross-functional team environments- Completed a scorecard template for each service's progress with updated Excel graphs and explanations to keep monthly data organized for the company's clients- Prepared and presented a weekly technology presentation for my coworkers to make their daily tasks more efficient- Researched local charities for the company to give back to and coordinated a presentation on the choices for my coworkers to vote on

- Advanced customer service and verbal communication skills- Managed products for display and organizing customer’s orders- Interacted with customers while resolving customer conflicts and answering questions

- Collected information regarding rental property and their owners through technology like Excel, Spatial Data Logica, and Edmunds - Communicated with residents to update the status of rental properties - Analyzed resident’s profiles to find errors in dates and details