To achieve the given revenue and sales targets of the particular business.To take care of month-wise revenue collection and to ensure follow- up is done for outstanding payments. Furthermore, to ensure that refund and left-out cases are kept to the minimum

Handled a team of 16 people in 3 models- direct sales , inside sales and virtual platform sales. Was responsible for generating 80L MTM basis.

Generating revenue by counselling prospects and converting them to sales.- Converting free app users to paid users using emails, SMS and direct sales.- Conducting home demos for counselling and converting them to sales.- Logging conversations had with prospects on CRM software.- Doing resume analysis of prospects; suggesting the right type of masters programs- Explaining the importance of higher education and tools to be used to prepare for the process- Explaining BYJU’s test prep and admissions consulting products- Share information on various courses, colleges, test prep products, application process and deadlines on proactive basis for abroad education.- Answer questions about products/service and delivering to the need of the customer.- Handle B2B counselling in college campuses when required- Take and process orders in an accurate manner- To be a single point of interface for all customers till conversion.- Coordinate with respective team for the product services.- Helping the team through training and mentoring

Handling Customer Complaints and Queries.