Virendar Kaur

Virendar Kaur Email and Phone Number

Knowledge Management Specialist | Content Designer | Administration Co-ordinator | System Administrator | Project Management
Virendar Kaur's Location
Bristol, England, United Kingdom, United Kingdom
About Virendar Kaur

With over 3 years of experience as a Knowledge Management and Communication Specialist at Motability Operations, I am passionate about enhancing communication and knowledge sharing across the organization. I have successfully developed and maintained knowledge management systems and databases, managed the company intranet, and created internal training materials and documentation. I have also worked on multiple projects, managing my own caseload and time, and delivering quality service and outcomes.As part of my role, I collaborate with cross-functional teams, and communicate effectively with all levels of stakeholders, both internally and externally. I have strong skills in negotiation, persuasion, and feedback, and I can adapt to changing needs and priorities. I aim to foster a user-friendly and collaborative experience for all employees and stakeholders, and to contribute to the organization's vision and mission. I am looking for an opportunity to leverage my skills and expertise in a challenging and rewarding role.

Virendar Kaur's Current Company Details

Knowledge Management Specialist | Content Designer | Administration Co-ordinator | System Administrator | Project Management
Virendar Kaur Work Experience Details
  • Motability Operations Ltd
    Knowledge Management And Communication Specialist
    Motability Operations Ltd Jan 2021 - Sep 2023
    Bristol, England, United Kingdom
    Took ownership of project requests, managed own caseload and time. Aided in the development and maintenance of knowledge management systems and databases. Managed the company intranet, ensuring up-to-date and relevant content, and fostering a user-friendly experience. Worked collaboratively in a team. Assisted in creating internal training materials and documentation to enhance knowledge sharing.Experienced in building and managing effective stakeholder relationships by understanding their needs, managing expectations, and providing a quality service delivery. Communicated at all levels around the business. Negotiated with stakeholders in order to reach appropriate solution Executed web page formatting using both, HTML and CSS. Ensured the accuracy of hyperlinks.
  • Motability Operations Ltd
    Internal Communications Coordinator
    Motability Operations Ltd Jul 2020 - Jan 2021
    Bristol, England, United Kingdom
    Promoted after 6 months of service.Wrote business as usual communications through the formats of business emails, newsletters and plasma screens. Developed and executed internal communication strategies, including email newsletters and company announcements.Created compelling content for internal publications. Responded to feedback from customers about the internal virtual assistant content and process maps. Managed the internal knowledge management system ie. Communication Inbox.Emailed stakeholders and subject matter experts (SME) regarding feedback about internal processes. Responded to project requests arising from changes/improving processes and procedures and proactively making changes.
  • Motability Operations Ltd
    Dealer Contact Services Advisor
    Motability Operations Ltd Sep 2009 - Jun 2020
    Bristol, England, United Kingdom
    Answered incoming calls from customers regarding their applicationDealt with application queries such as eligibility checks, suspensions and referrals. Collaborated with cross-functional teams to resolve customer queries quickly and efficientlyPromoted to a 'Silver Advisor', and shortlisted for the Customer Service Award.
  • Rsa
    Pro-Active Claims Handler
    Rsa Sep 2006 - Sep 2008
    Bristol, England, United Kingdom
    • Dealing proactively with third party claims,• Contacting third-party insurers to discuss and settle liability.• Negotiating and establishing liability with third party/third party insurers.• Referring claims to specialist departments, including those to injury and fraud.
  • Rsa
    Customer Manager
    Rsa Oct 2003 - Sep 2006
    Bristol, England, United Kingdom
    Dealt with inbound and outbound calls. Notified car insurance claims, whilst reassuring the customer and providing accurate information regarding the claim. Dealt with customer complaints with the utmost efficiency and endeavoured to resolve any issues Indemnified claim cover and authorised repair works to be carried out
  • Honey Tree Day Nursery
    Nursery Nurse
    Honey Tree Day Nursery Jan 1996 - Jun 2002
    Bristol, England, United Kingdom
    Pre to qualifying with a National Nursery Examination Board Certification, I worked as a nursery nurse for the Honey Tree Day Nursery.

Virendar Kaur Education Details

Frequently Asked Questions about Virendar Kaur

What is Virendar Kaur's role at the current company?

Virendar Kaur's current role is Knowledge Management Specialist | Content Designer | Administration Co-ordinator | System Administrator | Project Management.

What schools did Virendar Kaur attend?

Virendar Kaur attended South Gloucestershire And Stroud College.

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