Viresh Kumar Email & Phone Number

Barakhamba Road

Delhi, India

• Developed and implemented telemarketing scriptsto ensure consistency in customer service.
• Conducted outbound calls to promote products orservices, answering questions and providinginformation.
• Provided pricing information, answered queries,and obtained customer feedback regardingproduct features and benefits.
• Followed up on leads generated by marketingcampaigns in order to convert them intocustomers.
• Worked well with automatic computer dialing andproprietary software to manage daily call loads.
• Cold and warm called new and existing accountsper day.

Delhi, India

• Developed and implemented telemarketing scriptsto ensure consistency in customer service.
• Maintained updated records of all sales activitiesincluding cold calls, presentations, closed sales,and follow-up activities within the CRM system.
• Worked well with automatic computer dialing andproprietary software to manage daily call loads.
• Cold and warm called new and existing accounts per day.