Virigl B. Email & Phone Number

Phoenix, AZ, US

Phoenix, Arizona, United States

• As the third employee of Nugistic, my role encompasses operations, sales, onboarding, training, and troubleshooting software issues with our Cannabis Compliance/CRM software. My role expanded into developing marketing.
• Provide individualized contracts for clients, collect critical operational information, and convert that into our management system.
• Directed the setup of new client sites, data import, and compliance data validation onto the platform.
• Deliver training & and implementation of website and mobile app.
• Assist with compliance concerns, troubleshooting, debugging software, customer satisfaction/retention, andclient relations management.
• Create website copy, manage online advertising, create company SOPs, price setting and adjustment,financial management, and further business development.

Phoenix, Arizona, United States

• As an owner/instructor, it was my responsibility to ensure that I communicated firearm safety information in a concise and consumable format to ensure that customers remained engaged. We offered courses in a variety of.
• Provided exceptional customer experience, customer inquiries, determined client needs, scheduling of courses to fit individual skill sets.
• Learned to understand and anticipate clients’ needs.
• Managed daily business operations, including AP/AR, online Google Ads
• Created marketing, online advertising, and website development.
• Created course material to meet the highest standards of excellence.

Phoenix, Arizona, United States

• As the Operations Officer of a retail firearms and accessories store, I was responsible for ensuring that all processes throughout the organization were streamlined, easy to understand, and continuously adapting to.
• Verified all Federal documents were completed, accurate, and met our quality control standards.
• Responsible for maintaining inventory management and private orders.
• Created opening and closing processing for employees to guarantee that every customer entered a clean,friendly, and prepared workspace to optimize their customer experience.
• Managed and provided solutions to customer relations concerns.
• Performed human resources functions and managed employee-based disputes.

Twentynine Palms, California, United States

• Maintain perimeter security of facilities in multiple different facets. I would be responsible for the safety and securityof multiple teams of Marines while on guard 24 hours a day.
• Validating Marines were always properly equipped and ready for any situation.
• Assign duties and responsibilities to different teams and hold Marines accountable for showing up on time towork and being ready for duty.
• Verifying that all teams and their vehicles were up to date on required maintenance and all other standardequipment, as well as ensuring that all rules, regulations, and knowledge of the area and what was contained.
• Ensuring they were properly equipped with the correct gear for the missions at hand.
• Validating all gear and equipment assigned was properly and continually maintained and always ready foraction.

Bachelor'S Degree, Entrepreneurial And Small Business Operations

Associate Of Arts - Aa, Business Administration And Management, General

Associate Of Arts - Aa, Business Administration And Management, General