Executive Secretary and Logistic Coordinator

-Performs secretarial and administrative assistant assignments of a confidential nature in support of a General Manager and business group.-Schedule and maintains calendar of appointments, meetings, and travel itineraries for management and staff. -Handle information request.-Request document for signature from specific personnel.-Prepare correspondence and stuff mail into envelopes.-Answer telephones, take messages, and/or redirects calls. Greets visitors. Responds to a… Show more -Performs secretarial and administrative assistant assignments of a confidential nature in support of a General Manager and business group.-Schedule and maintains calendar of appointments, meetings, and travel itineraries for management and staff. -Handle information request.-Request document for signature from specific personnel.-Prepare correspondence and stuff mail into envelopes.-Answer telephones, take messages, and/or redirects calls. Greets visitors. Responds to a variety of inquiries on work-related topics and processes.-Prepare confidential and sensitive documents and ensuring they remain secure.-Operate office equipment, such as photocopy machine and scanner.-Maintain office stationery supplies.-Receiving and screening phone calls and redirecting them when appropriate.-Sign or sending for UPS/FedEx/SMSA/Aramex packages.-Prepare summary invoices.-Take the initiative to recommend improvements within the organisation.-Anticipate future tasks/commitments and prepare as necessary.-Manage email and respond to routine inquiries. Show less

-Arrange travel to all managers and maintenance/operations’ staff.-Coordinate with HR all the vacations submitted by employees.-Send emails for approval from the General Manager (e.g weekly/monthly expenses) -Answer calls and transfer to appropriate staff.-Perform general clerical duties to include but not limited to: photocopying, mailing and filing.-Perform data entry and scan documents.-Maintain hardcopy and electronic filing system.-Maintain office supplies… Show more -Arrange travel to all managers and maintenance/operations’ staff.-Coordinate with HR all the vacations submitted by employees.-Send emails for approval from the General Manager (e.g weekly/monthly expenses) -Answer calls and transfer to appropriate staff.-Perform general clerical duties to include but not limited to: photocopying, mailing and filing.-Perform data entry and scan documents.-Maintain hardcopy and electronic filing system.-Maintain office supplies for department.-Sign for and distribute UPS/FedEx/DHL packages.-Coordinate and maintain records for staff, phones and office keys.-Reliever to the executive secretary in the main office (Jeddah).-Handling petty cash and liquidating cash invoices.-Coordinate tee time and golf lesson bookings.-Meet and greet guests to the golf club, providing any information necessary.-Ensure reception and professional shops are attended at all times.-Serve customers in the professional shop offering advice where possible.-Close and lock the building and prepare all checklists for business the following day. Show less

-Meet with each agent a minimum of once a week to provide feedback of batch work observe to provide any necessary direction or guidance to improve and/or maintain quality performance.-Maintain accurate and sufficient documentation of agent work including positive observation as well as areas of opportunity.-Provide floor support to assist Operations with additional coaching sessions and nesting activities.-Participation in client related activities to include client calibration… Show more -Meet with each agent a minimum of once a week to provide feedback of batch work observe to provide any necessary direction or guidance to improve and/or maintain quality performance.-Maintain accurate and sufficient documentation of agent work including positive observation as well as areas of opportunity.-Provide floor support to assist Operations with additional coaching sessions and nesting activities.-Participation in client related activities to include client calibration sessions and project planning.-Maintain a thorough knowledge of ACS’ programs, policies and procedures.-Identify agent and customer needs through call monitoring. Be proactive in providing Operations with recommendations/resolution to issues identified Create Quality Tips when necessary.-Compile and disseminate accurate reports according to specified time frames when necessary. -Maintain open communication with Operations to ensure quality standards are being met.-Meet program specified performances standards (i.e. Scan productivity (Client specific). Quality Scores. etc).-Completion of weekly QAR Utilization Scorecard for review with Quality Assurance Supervisor. Show less

-Duties included providing legal transfer for U.S stocks.-Giving instructions for transfer of shares to a beneficiary, transfer to a different account registration (ex. Individual, Joint, Trust, Estate, Corporate) and transfer to broker. It includes also in handling calls for sensitive clients. -Catered jobs like merger, stock and cash acquisition. For merger, we facilitate inquiries on how to convert shares to the new company.For stock and cash acquisition, we give… Show more -Duties included providing legal transfer for U.S stocks.-Giving instructions for transfer of shares to a beneficiary, transfer to a different account registration (ex. Individual, Joint, Trust, Estate, Corporate) and transfer to broker. It includes also in handling calls for sensitive clients. -Catered jobs like merger, stock and cash acquisition. For merger, we facilitate inquiries on how to convert shares to the new company.For stock and cash acquisition, we give instructions on how to exchange shares into cash and this is called a mandatory exchange or to surrender shares of stock to obtain the newly acquiring company.-Handling oddlot jobs.This pertains to the shareholders who only own less than 100 shares. Those companies who offers oddlot, they are giving an option to the shareholders to buy shares to round up to a hundred or sell all shares. -Facilitate shareholders in selling shares. Sending account statements, Annual statements, Proxy materials and give out Tax information to obtain cost basis (this is for the use in filing income to the IRS). Show less