Virginia Chiu Email and Phone Number

1.Responsible for implement and maintenance SAP ERP and CRM system including follow tasks a.Monitor system performance b.Authorization administration and maintenance c.Perform System Backup/restore and build disaster recovery plan d.Transsport changes between system using ChaRM e.System Troubleshoot and provide root cause analysis f.Perform database refrash (client copy and system copy)2.Design, implement test Application Lifecycle Managerment functionalities of SAP Solution Manager inculding SAP Early watch,ChaRM,E2E monitoring,Root cause Analysis 3.Configure and troubleshoot SAP intergration components with third party including:PI,Web service,EDI,IDoc,DBlink4.co-Work with Internal and External auditors to provide SAP Security support in Segregation of Duties (SOD) Violations.5.co-Work with SAP functional team to perform SAP system implement and configuration to fulfill business requirements.

1. Responsible for SAP ERP & NetWeaver solution Implementation & Maintenance Project as BASIS for ERP, BW/BO, PI/PO, CRM in Operating Systems (Windows, LINUX, AIX,HP-UNIX), ORACLE, MS SQL Server, SAP HANA, and activities including System Landscape Planning, System Building & Backup Planning, Authorization design and maintenance ,SAP performance management and Go-Live Support & user training.2. Responsible for SAP ERP & NetWeaver solution upgrade Project as BASIS for ERP, BW/BO, inOperating Systems (Windows, LINUX, AIX,HP-UNIX), ORACLE, MS SQL Server ,and activities including Project Schedule Planning , System Landscape Planning , Unicode Conversion Service, Interface support services ,System Building & Backup Planning, SAP performance management and Go-Live Support & User training.3. Responsible for Solution Manager Implementation and activities including test Application Lifecycle Management functionalities like SAP Early watch,ChaRM,E2E monitoring, Root cause Analysis4. Co-Work with SAP functional team to perform SAP system implement and configuration to fulfillbusiness requirements.

1. Provide SAP Basis Consultant service 2. SAP ERP Implementation & Maintenance project on BASIS module2. SAP ERP/BW Upgrade project on BASIS module4. Oracle/SQL Administration5. Performance Tuning & trouble shooting

1. Project manager for SAP2. Responsible for Oracle Database system maintenance (DBA)3. SAP systems maintenance in Basis module

1. SAP Implementation and Maintenance2. Network & E-mail system Maintenance