Virginia Kramer Email & Phone Number

PROFILE• Passionate about customer service through building and maintaining positive relationships, open communication, and teamwork• Exceptional organizational skills and a keen eye for detail• Effective communicator with excellent organizational and interpersonal skills with all levels of the organization• Strong multi-tasking skills in a fast-paced and dynamic environments• A quick learner and very adaptable to change• Self-motivated; able to take initiative and work independently or as part of a teamSKILLS HIGHLIGHTSCustomer Relationship Management• Exemplary customer services and engagement attitude • Recognized as an employee that delivers outstanding quality of customer service and creating a lasting impression• Exceptional active listener with tenants, suppliers and all levels of the organization• Organize and coordinate tenant events.Financial / Property Administration• Assist with annual budget preparation • Report monthly and quarterly variance on financial statements• Review and prepared monthly financial accruals and quarterly reforecasts• Responsible for preparing rental notices and rent collection • Review A/R ensuring timely collection of rent and overdue receivables by reconciling over/short paid accounts• Monthly review of lease summaries for rent roll accuracy• Collect & record gross sales from retail tenants for billing• A/P processing and ensuring invoices were coded and paid on time• Review and provide year-end recoveries and tax escalations• Coordinate the completion of tenant allowances, landlord's work, capital expenditures including, tracking costs, processing invoices, and compiling documentation. Leasing• Draft leases, amending agreements, extensions and other related lease documentation• Prepare document summaries for new leases, extensions, and renewals• Assist with preparation of monthly reports, leasing forecasts and budgets• Calculate leasing fee • Update and maintain leasing reports and stacking plans • Conduct corporate searches.Administration• High-performance Administrator with over 20+ years’ experience supporting and managing high volume administrative work to meet goals• Exceptional organizational skills coupled with the ability to constantly assess and reprioritize objectives as needed • Skilled in quickly and efficiently verifying information and checking validity of documents • Entrusted with handling confidential data and proprietary informationSoftware Knowledge• JD Edwards• MS Excel, MS Word• MS Outlook• MS Teams, Zoom, WebEx• Smartsheet• SuccessFactors (ATS)