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Goal oriented individual with a strong commitment to the financial performance and operational excellence of the branch. Committed to providing excellent customer service to grow the client base and increase retention. Effectively communicate with staff to uncover individual strengths and goals while providing ongoing support.
Capital Bank
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Personal BankerCapital Bank Mar 2015 - Present
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Branch Banker IvBb&T Oct 2013 - Sep 2014Greensboro, NcGreet and service clients while performing daily responsibilities. Seek to understand client's needs and solicit feedback to enhance service quality and establish relationships. Achieve the required number of contacts per day including face-to-face calls. Complete a Financial Profile for each client to determine financial status and uncover current needs for both personal and business clients. Utilize sales management system to track contacts, call execution, new household acquisition, client service and retention. Monitor contacts, sales pipeline, referrals and relationship management to achieve goals.Uncover lending opportunities and submit application information for Consumer, Mortgage, and Business loans to either Market Leader or Central Lending. Complete teller transactions while assisting clients with sales and service issues along with providing backup on the teller line when multiple clients are waiting for service. -
Assistant Branch ManagerSuntrust Bank Sep 2004 - Jul 2012Chapel Hill, NcFacilitate morning huddles to discuss successes, set goals and educate staff.Lead and coach branch staff to exceed sales goals and measure performance. Establish new Consumer and Business relationships to increase outstandings. Retain client relationships by addressing their individual needs and concerns. Plan, facilitate and schedule speakers for meetings and training for staff. Prepare financial reports for management and branch auditors. -
Branch ManagerWachovia Bank Feb 2002 - Jun 2004Graham, NcSet goals and lead the team to ensure sales and service goals are met. Prospect for loans and review customer profiles for missed sales opportunities. Schedule and facilitate sales, service, and security meetings. Deepen and enhance relationships with consumer and commercial customers. Assist customers with account problems, complaints, and fraud investigations. Compile and provide reports to Sales and Service Leaders as needed.
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Card Services ManagerSharonview Fcu Mar 1994 - Oct 2001Charlotte, North Carolina AreaSet goals and lead the team in offering various card products to our members. Schedule and facilitate meetings and training with staff and Branch Managers. Review monthly expenses and prepare annual budget for approval. Handle investigations of disputed charges and fraudulent card usage.
Virginia Raynor Skills
Virginia Raynor Education Details
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Montreat College - Business Administration3.57 -
Central Piedmont Community College - Computer ScienceMicrosoft Computer Software
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North Carolina Notary Public - 12/18/2017
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Century 21 Real Estate Academy - BrokerBroker
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National Credit Union Institute
Frequently Asked Questions about Virginia Raynor
What company does Virginia Raynor work for?
Virginia Raynor works for Capital Bank
What is Virginia Raynor's role at the current company?
Virginia Raynor's current role is Personal Banker at Capital Bank.
What is Virginia Raynor's email address?
Virginia Raynor's email address is vi****@****.rr.com
What is Virginia Raynor's direct phone number?
Virginia Raynor's direct phone number is +150122*****
What schools did Virginia Raynor attend?
Virginia Raynor attended Montreat College - Business Administration, Central Piedmont Community College - Computer Science, North Carolina Notary Public - 12/18/2017, Century 21 Real Estate Academy - Broker, National Credit Union Institute.
What are some of Virginia Raynor's interests?
Virginia Raynor has interest in Social Services, Education, Children.
What skills is Virginia Raynor known for?
Virginia Raynor has skills like Mortgage Banking, Relationship Management, Treasury Management, Credit Cards, Retail Banking, Retail Sales, Investment Banking, Operations Management, Security Management, Home Equity Loans, Management, Training.
Not the Virginia Raynor you were looking for?
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1suntrust.com -
Virginia Raynor-Smith
United States
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