Underwrite and process consumer construction loans for residential custom home builds for Heartland Financial USA, Inc. member banks. Process and service the loan from application thru the draw process and payoff.

Responsible for managing the centralized backroom loan operational functions for commercial and consumer loans in document preparation, booking and funding loans, collateral perfection, HMDA/CRA data collection, loan payment processing, loan imaging, exception tracking, paid loan processing, credit bureau reporting, loan participations. Special project management, research, troubleshooting, streamlining processes for better efficiencies. Assessing and implementing regulatory compliance requirements affecting both commercial and consumer loans. Work closely with the Chief Risk Officer and Chief Credit Officer to identify and assess loan operational areas of risk. Coaching and mentoring of employees for development of professional and personal growth.