Virginia Soana Email and Phone Number
I am a Strategic & Legal advisor, with deep expertise in Operation & Customer Success Management.I specialize in providing strategic counsel to executives, analyzing business practices to develop strategies that reduce costs, boost revenues and identify future market trends. My expertise covers high-risk issue management and aligning operational goals with broader company targets. Key areas of focus:• Executive Strategy & Market Analysis: Providing counsel to help companies achieve their goals and anticipate future market shifts.• Legal, Compliance & Contract Administration Expertise: Skilled in drafting, reviewing, and negotiating diverse contracts, including sales, supply, leasing and procurement agreements. Extensive experience in compliance audits, legal counseling and ensuring adherence to GDPR standards. Fluent in English, Italian, and Spanish, enabling effective collaboration in global environments.• Project & Operation Management: Proven ability to coordinate multi-vendor operations, address operational challenges and deliver projects on time and to a high standard. Expert in fostering strong relationships with internal teams and vendors through transparent communication, negotiation and data-driven analysis. Skilled in optimizing workflows, mitigating risks, and driving operational efficiency in complex, multi-stakeholder environments.• Interim & SME Consulting: With an international perspective, I advise SMEs across Leisure & Gaming, Real Estate, Sports Apparel, Food & Beverage, and Finance, guiding them through transformation and growth.• Customer Success & Account Management: Built and nurtured trusted client relationships, increasing satisfaction and retention rates through engaging customer journeys, personalized support, and proactive problem-solving. Successfully managed over 100 key accounts yearly, ensuring seamless onboarding, support and growth strategies.With experience across multiple industries, I bring adaptable expertise to both corporate and SME environments.
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Legal, Strategy And Operations ManagerOutbound InvestmentUnited States -
Co-Founder| Operation & Strategy Manager| Legal Advisor | Sales & Customer Success ManagerZero Latency Italia Jan 2020 - Oct 2024Milan, Lombardy, ItalyAbout: Entertainment, E-gaming,Vr Technology -
Operation & Strategy Manager| Legal AdvisorL-Move Sep 2018 - Sep 2023A community of serial creators, entrepreneurs and business designers.L-Move is a collective of business professionals with broad expertise in the business creation process – from the early stages of business planning, modeling, and financial forecasting to the formation and the go-to-market. -
Shareholder| Operation & Strategy Manager| Legal Advisor | Sales & Customer Success ManagerHostmate Sep 2018 - Dec 2020Milan Area, ItalyAbout: Short term rentals -
Ceo And Operational Strategy Manager| Legal AdvisorNeogenes Srl Nov 2017 - Jul 2020Milan Area, ItalyAbout: babies' fashion supply service within sustainability and circular economy.Neogenes is an innovative and social start-up company aiming to facilitate modern families’ baby care choices related to clothing procurement. It arrives at families' homes in the shape of a kit containing safe outfits that can fulfill the monthly needs of a babies’ wardrobe from 0 to 3 years old. Awards: Sustainability Prize by Innovits Incubator process 2018 winnerImpact Hub acceleration process 2018/2019 winnerY Combinator Start Up School W2020 Graduated
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Operation & Strategy Manager| Legal Advisor | Head Of International Sales & Customer SuccessCo.Mark Spa Aug 2016 - Sep 2018MilanoAbout: International SME Consulting -
Operation & Strategy Manager| Legal Advisor | Head Of International Sales & Customer SuccessSigoa Jun 2012 - Jul 2016Milan, Lombardy, ItalyAbout: Luxury sports apparel manufacturer -
Head Of Customer SuccessMelbourne Exhibition Center Aug 2011 - May 2012Melbourne, AustraliaAbout: Customer management and care in events and exhibitions
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Legal AdvisorStudio Notaio Soana Sep 2001 - Jul 2011Milan, ItalyAbout: public notary office
Virginia Soana Education Details
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110/110 -
Master Of Business Administration (Mba) -
Entrepreneurship/Entrepreneurial Studies -
International Law And Legal Studies -
Federico Guasti, Lombardia Notary SchoolLaw -
104/110
Frequently Asked Questions about Virginia Soana
What company does Virginia Soana work for?
Virginia Soana works for Outbound Investment
What is Virginia Soana's role at the current company?
Virginia Soana's current role is Legal, Strategy and Operations Manager.
What schools did Virginia Soana attend?
Virginia Soana attended Mip-Politecnico Di Milano, Eada Business School, Y Combinator, Nibi - Nuovo Istituto Di Business Internazionale, Federico Guasti, Lombardia Notary School, Università Degli Studi Di Milano.
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