Nettuno is the Italian leader in manufacturing professional hand cleaning and skin care products, and is actively expanding into new markets abroad. That is Nettuno today, with over 50 years of experience, complete commercial reliability and commitment to superior product quality. Our products have been designed and manufactured to provide excellent protection and cleanliness for the hands of people working in various fields and with different needs.www.nettuno.netwww.nettuno.net/it/download

- I am in charge of following the entire cycle of the order and I am supposed to understand the needs of existing and potential new customers achieving their loyalty- Account Management / New business development: Develop, increase and manage old and new portfolio- Technical advice- Sampling/ quotations/ order confirmations/ Proforma invoices- Invoices for Extra UE sampling - Loading the orders and coding new articles into the system - Collecting information and coordinating with production in order to satisfy the customer and respect the procedures. Monitoring the status of the production in order to be in time with the delivery (shipping documents, contact and negotiating prices with forwarding agents)- After sales: together with our technical department, I manage complaints that might arise from productions- As400 working knowledge- Updating and maintaining CRM sugar- Trade fairs

Hired by Fidelitas Spa, but worked for AZZURRA AIR SPASOSIR TRUSSARDI SPAHEWLETT PACKARDTENARIS DALMINEgeneral Director / personal assistantWork closely with CEO or Directors to provide administrative support on a one-to-one basis.Devise and maintain office systems, including data management and filing. Produce documents, briefing papers, reports and presentations; organize and attend meetings. Carry out specific projects and research. Hotel/ Flights reservation. Translation English/ Italian – Italian/ EnglishOperate telephone switchboard to answer, screen , or forward calls, providing information, taking messages, or scheduling appointments.Perform access control functions by verifying employee identification, issuing visitor passes, and observing and reporting any unusual or suspicious persons or activities. Arrange taxi bookings for staff and visitors; Answering visitors’ enquiries.Listen and resolve complaints from customers or the public. Collect, sort, distribute, or prepare mail, messages or courier deliveries.Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations. Perform administrative support tasks.Transmit information or documents to customers, using computer, e-mail or facsimile machine. Maintain, schedule and update appointment calendars.Process and prepare memos, correspondence or other documents.Take orders for merchandise or materials and send them to the proper departments to be filled. Schedule space or equipment for special programs and prepare lists of participants. Travel planning: hotel/ flight reservationDevise and maintain office systems, including data management and filing. Produce documents, briefing papers, reports and presentations; organize and attend meetings. Carry out specific projects and research. Hotel/ Flights reservation. Translation English/ Italian – Italian/ English