Virginia L. B. Email & Phone Number

Licensed cosmetologist (1993), senior cosmetologist (1995), and presently majoring in Hospitality Service Management at PGCC. My objectives are to create the capability to accumulate success once mastering the dynamics of a brand. My experiences have lead me to work out the differences between the true values of leadership, cross training, developing team player/future leaders that think outside the box when needed and, the willingness to gain knowledge in order to reach goals. My gifts and talents for instructing/managing have equipped me to understand the dynamics of specific positions within a company for the betterment of the organization. Intuitively, from previous experiences and proper guidance grant me the ability to always focus on the company mission and its vision. I have earned outstanding customer service skills, recognitions with strong emphasizes on leadership, dependability, teamwork, trust, communication, time management, independent thinker, organized, excellent written/verbal communication and computer savvy in Microsoft office and other software. • Launched a successful start-up Hair Salon business in 2001.• Selected by the National Cosmetology Association & American Cancer Society (Look Good

Listed skills include Event Planning, Marketing, Hair Care, Weddings, and 25 others.

• Owner

  Studio Of Elegance Salon

  Jan 2019 - Present - 2200 Petrie Lane Suite 540 Studio 10 Glenarden Maryland 20706

  • Consult clients daily during normal business hour, customizing detailed hair goals, educating the clients regarding the benefits and the importance of each product knowledge, usage and results.• Linked to search engines to generate new clients while maintaining existing clients. Developed strong customer base relationships within a highly competitive and populated demographic for clients seeking the best stylist that will cater to their needs. Reviews are major, enabling and establishing your brand on social media.• Hair and color specialist, focusing on the integrity of each client’s hair care needs. • Consistently seeking educational webinars and expo’s to increase knowledge/trends within the beauty industry. Plan advance trainings, classes and hair expos as necessary.• Gloss Genius (software) keep my business organizes, provides clarity with appointments by sending friendly reminders, birthday wishes and thank you emails and to clients after each service.• Resolve concerns (if necessary) with clients in a timely while being a good listener, handles each situation with a genuine approach, and above all displaying a confident and professional manner.• Effective oral and written communication skills