Virginia Rocha Email & Phone Number

Miami, Florida, United States

City Of Industry

Las Vegas, Nevada, United States

• Recruited to transition the Creel, Las Vegas site to Corporate manufacturing systems (Prograph Planner, MTC and WBS) and processes. Identified and managed resources required to successfully execute projects, apply best.
• Seamlessly onboarded the National accounts, trained CSR & manufacturing departments on account best practices and procedures. In the absence of MTC Tracking system integration, built an external tracking process for.
• Worked closely with Customer Service to enhance knowledge of print, manufacturing best practices, systems’ integration and sharpen their Excel skills.

Torrance, California, United States

• Liaison between the publisher and the printer: prepared forecast of upcoming work, created detailed production instructions, monitored print project throughout production (from prepress to invoicing), captured.
• Customer Service Platform Subject Matter Expert and Site System Integration Expert responsible for department project organization, provided training and created job aids, tested new system proposals, monitored system.
• Lead on National multi-plant accounts. I worked closely with customer provided quotes, monitored artwork release (to ensure color output prior to print cycle), bridge gap between vendor and client to ensure budget.
• Worked with Corporate National Planning on multi-plant projects.
• Worked with Corporate Print & Logistics Pricing to amend contract pricing as needed.