Virginia Gold Email & Phone Number

Los Angeles, CA, US

Los Angeles, California, United States

Los Angeles, California, United States

• Enhances ability to multi-task in a high-paced environment by taking charge of the current shift, delegating tasks/positions, and training/developing new barista’s skills while managing cash flow
• Designed innovative training resources and crucial tools for trainees that are applicable company wide

• Maintained regular and consistent attendance and punctuality.
• Engendered customer loyalty by remembering personal preferencesand allergy information.
• Developed and demonstrated skillful and creative latte art toengage customers.

Greater Denver Area

• Remained flexible in a rapidly moving environment and adapted to developing situations.
• Verified each individual's right to enter restricted areas and denied access to unauthorized persons.
• Applied effective communication and interpersonal skills when interacting with all levels of personnel and the general public.

• Answer calls regarding questions about appointments and treatments
• Make confirmation calls
• Create and book appointments in Sales Force as well as create new leads, contracts, etc.
• Clean the front desk area/coffee bar
• Pull charts and make sure clients are scheduled properly.
• Assist with sales and refunds.

Greater Denver Area

• Operations:
• Assisted Operations Manager with show days, post-show billing and invoices for event expenses
• Set-up and maintenance of venue for show days
• Responsible for successful set-up of TM1 POS (point of sales) systemon salesdeck iPads and ticket scanners
• Worked with venue management and tour for event security,Retrieving necessary tools for vendors at show site, Radio andmicrophone inventoryAdministration:
• Performed various administrative… Show more Operations:

Denver, CO

• Checked all technical equipment to make sure it was functioning properly and performed troubleshooting to alleviate issues.
• Collaborated with producers and performers to determine and achieve the desired sound for productions.
• Handled all field audio mixing for 4 productions per week per show

• Maintained a working knowledge of audio equipment, including flying and stacking speaker systems and digital and analog mixing systems.
• Operated sound consoles and managed audio content through effective mixing and editing.
• Handled all field audio mixing for 3 productions per week
• Ran sound occasionally to fill in for regular engineer, ran sound for a full run of Atomic in November.

• Mentored new team members on registers, meeting customer needs, maximizing group performance and maintaining high satisfaction with customers
• Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers
• Welcomed and greeted customers and offered friendly, knowledgeable assistance
• Interacted with customers and resolved customer complaints with friendly, service-oriented support
• Followed standardized procedures… Show more
• Followed standardized procedures for issuing cash refunds Show less