Responsible for the collect,reporting, payment and Audit team in the time & expense department, providing support to Italy.Manage operations within the time and expense process team in a centralized, multilingual service environment to aggressive deadlinesAct as key contact with the customer baseServe as a leader within the time and expense operations team and help to develop and attain team objectives Lead and participate on ad hoc teams for the improvement of processes and… Show more Responsible for the collect,reporting, payment and Audit team in the time & expense department, providing support to Italy.Manage operations within the time and expense process team in a centralized, multilingual service environment to aggressive deadlinesAct as key contact with the customer baseServe as a leader within the time and expense operations team and help to develop and attain team objectives Lead and participate on ad hoc teams for the improvement of processes and resolution of issues. Provide guidance in the identification of issues and development of solutions related to quality customer serviceMaintain Service Level with customer baseEnsure US GAAP, statutory, and policy compliance Show less

Experienced analyst responsible for Reports and Processes of T&E ESC, Collects and Payments division.Contributor to maintain Team´s credibility and Team´s qualified performance.Support the T&E Team in a centralized, multilingual, service environmentAssessor of other members of the ESC T&E teamController of the "problem solving" tasks.

• Manage assigned workload from the A&A database, and the AP e-mail monitoring database.• Clear exceptions in a timely and effective manner.• Trace SAP documents through the approval process and determine whether manual intervention is required. • Manually create approval request forms for SAP documents with multiple distribution charge codes. • Resubmit IAR forms for approval.• Provide status on IAR Forms, to internal and external customers.• Respond to all… Show more • Manage assigned workload from the A&A database, and the AP e-mail monitoring database.• Clear exceptions in a timely and effective manner.• Trace SAP documents through the approval process and determine whether manual intervention is required. • Manually create approval request forms for SAP documents with multiple distribution charge codes. • Resubmit IAR forms for approval.• Provide status on IAR Forms, to internal and external customers.• Respond to all inquiries received via e-mail monitoring database, and Siebel Service Requests.• Assist Invoice Processing Team with document recreations.• Raise issues or problems to the Process Lead in a timely manner. Show less