Working with SalesForce and Daxko administrative and register program, I amresponsible for enhancing membership engagement and strategically attractingnew members to the organization, with a focus on bolstering retention rates.Lead and supervise the team to ensure adherence to all policies and bestpractices outlined by the YMCA of South Florida.Empower and inspire the team to consistently achieve monthly sales andrevenue targets through effective coaching and motivation. Identify, develop, and implement proactive member engagement strategiesaimed at enhancing membership recruitment.Provide support and actively participate in the Annual Community Campaignand events to foster community relationships and promote the values of theYMCA.Primary point of contact for all customer-related issues, ensuring their properresolution and handling

Responsible for individual membership sales and targets.Utilize the Customer Relationship Management system of SalesForce to do allthe correct lead nurturing and turning prospects into members.Actively sell memberships to the community following the YMCA's salesguidelines and protocols.

Effortlessly welcoming and registering both new and existing members, Iadeptly manage payment methods and uphold accurate customer data records.Seamlessly tending to customer inquiries via both phone and in-personinteractions, I skillfully seize opportunities to upsell engaging family programswhile diligently attending to incoming phone calls.

Accountable for overseeing the entire spectrum of advertising-relatedendeavors, encompassing meticulous budget management and strategicallocation.Coordinate and authorize the deployment of advertisements across diverseplatforms such as billboards, TV, radio, newspapers, and magazines.Responsable of orchestrating impactful branding events, meticulously settingthe stage to spotlight and propel the promotion of novel products

Responsible for Ford Motors Account of Venezuela, I spearhead impactfulcampaigns with a keen eye on budget management across various mediumsincluding TV, Cinema, and Press.Coordinated and supervised all material from inception to execution, Imeticulously contribute to the design and seamless launch of innovative vehiclecampaigns, ensuring their resounding success