Virginia Meeks Email & Phone Number

Lansing, MI, US

Lansing, MI, US

Eden Prairie, MN, US

• Serve as the liaison and Subject Matter Expert between the business users, Child Support/Services program area, and technical teams
• Ensure understanding of priorities, business needs, schedule, status, and deliverables amongst members of the business, program and technical teams
• Manage day-to-day communication and ensure rapid resolution of requests and questions from business users and technical teams
• Facilitate sessions with business, program and technical teams to understand business needs, identify and design solutions, and develop use cases
• Create formal documentation for Business, Functional and Technical requirements, Functional and Technical Design, and Use Cases
• Lead development of formal Test Plans and test data in collaboration with the business, program and technical teams

North Mankato, MN, US

• Work with business leaders and company employees to gather and define business and functional requirements.
• Creation of detailed specifications which align business and customer needs with accounting and production capabilities.
• Offer additional insight to companies to help them see fuller scope of project.
• Work with technical leaders to define project tasks and establish project schedule.
• Evaluate and determine business value of impending project.
• Assist project team in defining overall project goals, how to achieve them and maintain project schedule.

Okemos, Michigan, US

• Testing product in Development sandbox with User stories and established parameters
• Identifies and documents issues, risks, and opportunities
• Develops/drafts business and technical requirements
• Conduct research as assigned.
• Provide product/project support

United States, US

• Submit RFCs, project and trouble tickets, as needed for software implementations.
• Coordinate multiple players during updates/maintenance to client software.
• Manage meetings and provide documentation as needed for new projects
• Hardware/software support and management of project equipment inventory.
• Point of contact for client-managed technologies.
• Interface with client for computer access and authorizations.

• Reviewed software requirements and prepared test scenarios.
• Executed tests on software usability.
• Analyzed test results on database impacts, errors or bugs, and usability.
• Prepared reports on all aspects related to the software testing carried out and reporting to the design team.
• Interacted with clients to understand product requirements.
• Participated in design reviews and providing input on requirements, product design, and potential problems.

Toronto, ON, CA

• Prepared client data and import into proprietary systems.
• Managed and tracked status of client data processing within project schedule timeline.
• Created and executed global client IP portfolio data manipulations.
• Designed and updated client data processing documentation with all required steps.
• Generated scheduled monthly, quarterly, and yearly internal and external customer reports.
• Prioritized, submitted, and monitored data processing tasks within proprietary systems.

• Manual test software functionality using structured test cases.
• Used initiative in identifying potential user variables and applied to test scenarios.
• Writing/creating and maintaining test cases.
• Report software performance issues.
• Collaborate with developers in software maintenance and improvement.
• Assist clients with issues and record incidents for review.

Royal Oak, Michigan, US

• Support users via remote or on-site troubleshooting of applications and equipment.
• Collaborated with personnel to provide optimum performance of software and equipment through review of procedures and system processes.
• Created user accounts, assigned file permissions and provided password maintenance.
• Provided system support for media centers and employee accounting applications.
• Designed departmental reports using internal systems and third-party data extraction programs.
• Responsible for managing, analyzing and developing district data.

Bmei, Music Education Instrumental K-12

It Administration