Virginia Ringseth Email & Phone Number

Bellevue, WA, US

• Manage a cross-functional land product distribution team to operate efficiently and accurately
• Trained team on Seaware building & work practices to maximize revenue and speed-to-market
• Lead development & implementation of hotel inventory strategy for pre-post stays, cruise tours, and air packages
• Manage hotel RFP process full cycle: initial sourcing, supplier negotiations, contract implementation, setting retail pricing & overseeing software build through to launch
• Forecast shore excursion schedule and fulfillment & manage variances based on finalized tour block from tour operators

Seattle, Washington, United States

• Built & maintained shore excursions in Seaware for all ports in global product portfolio
• Closely managed booking levels, tour availability and waitlists to identify revenue opportunities
• Resolved shore excursion booking, pricing and inventory situations for guests & business partners
• Conducted software (Seaware) testing & created & published SOPs for shorex building

• Guiding classes to ease stress, build strength, & improve balance/flexibility
• Health issues of all students are considered to ensure full inclusion and sense of community
• Sequences are thoughtfully designed, analyzed and vetted to place highest priority on safety

Baring, WA

• Designed & managed 'rustic luxury' vacation rental, which flourished as a unique product
• Achieved Airbnb Superhost status and accomplished an average rating of 4.97 for over 75 stays
• Employed ‘high touch’ service and meticulous attention to detail to ensure delightful hospitality
• Created itineraries for guests to provide maximum enjoyment of land-based features

Greater Seattle Area

• Performed analytical studies of crew tracking reports for verification of FAR compliance
• Monitored crew trips, operations and aircraft locations using multiple systems
• Managed reserve pilot and flight attendant staffing levels and utilization
• Ensured crew scheduling and travel planning adhered to contractual requirements

Seattle, Washington

• Led global sales achievements for the territory comprised of the highest value corporate clients
• Guided 30+ team members to achieve global revenue targets & locally critical goals
• Achieved 100% client retention in a highly competitive global market

Seattle, Washington

• Managed a National portfolio of clients, worth $70 million for the North American market
• Led alliance partners American Airlines, Iberia, and Finnair in complex contract negotiations
• Designed plan to improve travel agency service proposition for high performing industry partners

Seattle And San Francisco

• Managed a portfolio worth $45 million, comprised of 40 corporate/leisure USA accounts
• Aggressively prospected for new business resulting in lucrative corporate and agency wins
• Negotiated and implemented over 100 trade & corporate contracts to protect & grow revenue
• Mentored, coached, and trained inside sales staff to exceed expectations of top customers

Seattle, Washington

• Provided VIP service to top high-yielding leisure and corporate accounts
• Generated sales leads for new accounts and revenue opportunities in existing accounts
• Assisted customers with travel arrangements, refunds, ticketing, and customer relations

Seattle, Washington

• Created and implemented managed corporate travel policy
• Sourced, negotiated terms, and managed relationship with dedicated travel agency & hotel partners
• Created employee travel benefits consisting of discounted airline tickets for leisure travel

Seattle, Washington

• Taught the Institute of Certified Travel Agent curriculum to students desiring careers in travel
• Promoted graduates’ capabilities to airlines, TMC’s, cruise lines, hotels and tour operators

Seattle, Washington

• Supervised Customer Service Agents in ticketing, check-in, operations and baggage service
• Responsible for hiring, staffing, and motivating performance of 35 direct reports

Los Angeles, California

• Sold international air travel on Amadeus GDS
• Work on the rate desk, manually constructing complex fares per international tariff rules

Beverly Hills, California, United States

Colorado, Bahamas, Mexico

• Playa Blanca, Mexico: Balanced guest room folios & guided local excursions to Guadalajara & Barra de Navidad
• Paradise Island, Bahamas: Handled guest check-in/check-out & conducted orientation tours upon arrival
• Copper Mountain, CO: Bartender, and organizer of Food and Beverage for events

Bachelor Of Arts, Geography

Business Administration