Managed scheduling for six physical therapists.Fostered a welcoming atmosphere, developing relationships with patients to encourage them on their road to recovery.Created and managed medical charts.Built a social media presence to highlight the uniqueness of the clinic.Requested authorizations from insurance and worker’s compensation.Assisted physical therapists with patient care.

Attracted potential members by answering questions, determining needs and recommending packages or training that helped member’s reach their goals.Wrote new member contacts and resolved conflicts with members.Promoted current contests, programs, and products to enhance our member’s experience.Managed member’s accounts, maintained inventory, and balanced the cash drawer.