Virna Molo Email & Phone Number

As a Concierge Advisor at Aritzia, I provided exceptional customer service and support to online shoppers, using my communication and organization skills to handle inquiries, requests, and complaints. I also assisted with order processing, inventory management, and product recommendations. I joined Aritzia for a four-month contract after working as a Cafe Attendant at Cluny Bistro & Boulangerie, where I delivered quality food and beverages, maintained a clean and safe environment, and interacted with customers and staff in a friendly and professional manner. Before that, I was an Assistant Store Manager at Petit Mannequin, a kid's clothing store, for over three years. There, I helped with merchandising, sales, staff training, and inventory control, while ensuring customer satisfaction and loyalty. I am currently pursuing a BA in Professional Communication at Toronto Metropolitan University, where I am learning about communication theories, methods, and applications in various contexts and media. I am passionate about creating positive and memorable experiences for customers, and I am always eager to learn new skills and improve my performance.