Lorene Dileo Email & Phone Number

Mississauga, Ontario, Canada

* Performs and/or coordinates budget duties related to designated Board budget; * Processes all aspects of purchase requirements; bookkeeping of sub accounts and monitoring plan to actual expenditures, as well as reconciliation to head office reports; * Maintains petty cash account, as well as a two fundraising accounts;* Oversees all aspects of student.

Halton, Ontario, Canada

Halton, Ontario, Canada

• Writer for various educational forums for senior executives from a cross sector of industries, namely the social media industry, contact center industry, business process management and enterprise architecture. Produce.
• Author of children's book "Lessons from a Four-Legged Friend"
• Experience launching 3 online communities, i.e. the implementation of content development strategies, sourcing subject matter experts for each forum, scheduling & hosting webinars for senior level executives
• Writing of website content, including website maintenance experience
• Write & develop member surveys, webinar invitation content, newsletters and content for conference promotional materials
• Writing of marketing brochures for various companies in several different industries

• Designed a Return to Work Program for work-related accidents. Results: 80% savings in NEER costs and a 70% reduction in WSIB costs first year
• Conducted a Health and Safety Audit with accident analysis and supervisor training. Results: 25% reduction in work-related accidents
• Responsible for the overall H&S function: Chairperson for the Environmental Committee (founded by myself); H&S Committee co-chair; implemented and designed the company's first H&S manual
• Accountable for compliance with all Employment Standards, H&S & WSIB legislation
• Responsible for all staffing issues including recruitment
• Employee relations: advising management on employee performance issues & employment law; advising employees on career development, personal & professional issues

• Responsible for the start-up of the Training Department. Provided training and development services to 1100 Toronto staff as well as advised other divisions
• Budget preparation and controlling of costs related to training and Health and Safety
• Conducted training needs analyses and subsequent training plans
• Initiated the implementation of an Assessment Centre consisting of behavioural and skill assessments. This was a successful aid in the identification of training needs, employee relations, career planning, succession.
• Initiated the implementation of a Management Needs Assessment program based on the 360 degree feedback model
• Developed, designed, coordinated and instructed in-house training programs. Courses included Employment Law, Leadership, Motivation, Delegation, Performance Management, Substance Abuse, Sexual Harassment and other.

• Responsible for a $20 million revenue budget
• Increased earned advertising rate in a depressed advertising market
• Initiated programs which increased market share
• Managed a sales force of thirteen

• Started a new advertising territory and developed it to over $3.5 million in sales revenue within 5 years. This accomplishment lead to the Sales Manager promotion
• Development of territory consisted of cold calling and relationship building with existing clients
• Creation of newspaper advertising copy to assist clients with their sales