Answering inbound phone calls from policy holders regarding health claims.• Support and provide superior service via phones, e-mails and faxes as a receiver and caller by providing info to policyholders and helping to resolve issues in the area of health claims paid, denied and info needed to proceed.• Communication with inter-departmental resources to obtain additional info when needed and returning calls within a reasonable timeframe.• Understand the impact of attitude in handling… Show more Answering inbound phone calls from policy holders regarding health claims.• Support and provide superior service via phones, e-mails and faxes as a receiver and caller by providing info to policyholders and helping to resolve issues in the area of health claims paid, denied and info needed to proceed.• Communication with inter-departmental resources to obtain additional info when needed and returning calls within a reasonable timeframe.• Understand the impact of attitude in handling calls professionally• Effectively deal with job stress, angry callers, and upset customers• Apply the elements of building positive rapport with different types of customers over the phone.• Working on special projects as needs. Show less

• Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries.• Directs visitors by maintaining employee and department directories; giving instructions.• Maintains security by following procedures; monitoring logbook; issuing visitor badges.• Maintain phone system, by answering the phone and routing all call to appropriate extensions• Ordering office supplies and scheduling meeting• Maintains safe and clean reception area by complying… Show more • Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries.• Directs visitors by maintaining employee and department directories; giving instructions.• Maintains security by following procedures; monitoring logbook; issuing visitor badges.• Maintain phone system, by answering the phone and routing all call to appropriate extensions• Ordering office supplies and scheduling meeting• Maintains safe and clean reception area by complying with procedures, rules, and regulations.• Contributes to team effort by accomplishing related results as needed Show less

Supported the General Manager by running great work shifts and meeting Taco Bell standards. Responsibilities included making sure Team Members complete all assigned duties and serve safe, quality food in a friendly manner. Responsibilities included making sure the restaurant is a safe place for Team Members to work and customers to visit. Key responsibilities include making sure Team Members complete all assigned duties and serve safe, quality food in a friendly manner. You’ll also… Show more Supported the General Manager by running great work shifts and meeting Taco Bell standards. Responsibilities included making sure Team Members complete all assigned duties and serve safe, quality food in a friendly manner. Responsibilities included making sure the restaurant is a safe place for Team Members to work and customers to visit. Key responsibilities include making sure Team Members complete all assigned duties and serve safe, quality food in a friendly manner. You’ll also ensure that the restaurant is a safe place for Team Members to work and customers to visit. Show less