Virendra Kumar Email & Phone Number

Dehra Dun Area, India

Dehradun

1. Analyzing the customer/QC feedback and come up with corrective and preventive actions.2. Share the corrective and preventive measures taken by the team to resolve any issues/feedback/complaints raised by the customer or QC team.3. Provide training to the team members depending upon the requirements and skill sets.4. Escalate internal/external issues to the immediate reporting authority with appropriate reasons.5. Keep the customer informed on the job schedules (delivery time, delays, reschedule, priorities, holidays, absenteeism).6. Monitoring daily productivity and Quality of the Final Deliveries.7. Maintaining the individual's quality and delivery reports.8. Allotting the Jobs for individuals and conducting weekly meetings.

India

XMLTeam Size = 80Roles and responsibilities:1) Analyzing/Review the projects and preparing a complete requirement analysis report.2) Designing and implementation of the workflow for new projects.3) Manpower planning according to the priorities and also forecasting of future projects.4) Conducting the meeting everyday with supporting teams and management for project status and avoid possible delays in deliverables.5) To provide feedback for team members using SMART approach and supporting to achieve the production targets.6) Responsibility of conducting technical interviews during recruitments.7) Monthly Report presenting to the Top Management. The presentation includes the following: • Team wise production report • Team wise quality report • Capacity utilization • Challenges in the production teams • Action points towards process and quality improvement8) Analyzing the customer feedback and come up with corrective and preventive actions.9) Share the corrective and preventive measures taken by the team to resolve any issues/feedback/complaints raised by the customer.10) Provide training to the team members depending upon the requirements and skill sets.11) Monitoring daily productivity and Quality of the Final Deliveries.12) Maintaining the individual's quality and delivery reports.13) Analyze and fix yearly performance appraisal based on the productivity, quality, feedbacks and accountability of the individuals.

Chennai Area, India

XML - Online ProjectTeam Size = 27Roles and responsibilities:Analyzing the customer feedback and come up with corrective and preventive actions.Share the corrective and preventive measures taken by the team to resolve any issues/feedback/complaints raised by the customer.Provide training to the team members depending upon the requirements and skill sets.Escalate internal/external delays to the immediate reporting authority with appropriate reasons.Keep the customer informed on the job schedules (delivery time, delays, reschedule, priorities, holidays, absenteeism).Monitoring daily productivity and Quality of the Final Deliveries.Maintaining the individual's quality and delivery reports.Allotting the Jobs for individuals and conducting weekly meetings.Analyze and fix yearly performance appraisal based on the productivity, quality, feedbacks and accountability of the individuals.

Worked on different projects of Electronic Content Management & e-Publishing.Creating the web content (XML/HTML) for books and journals based on the clients specification.

New Delhi Area, India

OCR, PDF to DOC and HTML Conversion

Master, Business Administration

mba

Bachelor, Information Technology

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