➣Implement and monitor risk programs like issue management, enterprise risk identification & assessments, incident management, fraud risk management, and technology and information security risk management designed as per the risk management framework of Wells Fargo➣Govern and administer mitigation controls for Enterprise Technology and Information Security Risk Management (TISRM) and The Chief Operating Office Risk Coverage Oversight (COORCO) teams' owned issues and challenge the front… Show more ➣Implement and monitor risk programs like issue management, enterprise risk identification & assessments, incident management, fraud risk management, and technology and information security risk management designed as per the risk management framework of Wells Fargo➣Govern and administer mitigation controls for Enterprise Technology and Information Security Risk Management (TISRM) and The Chief Operating Office Risk Coverage Oversight (COORCO) teams' owned issues and challenge the front line as part of BAU activities➣Perform tollgate reviews of incidents/issues, identify root cause, and challenge corrective action solutions for breaches related to Technology, Information Security, Information Management, Third-Party, Data Management, Fraud Risk and other Operational Risk areas➣Lead triaging efforts, analyse, classify and develop treatment plans by collaborating with stakeholders➣Perform risk program data analysis, produce reports and escalate issues to senior management by using the Tableau dashboard Show less

➣Challenged and provided oversight to the First Line of Defense (FLOD) on material risks, their impact on risk appetite and overall adherence to the operational risk framework➣Performed data analysis, defined risk metrics/critical risk indicators, published program dashboards, and recommended benchmarks for continuous improvement➣Implemented system and operational changes by coordinating with the Enterprise Issue Management Centre of Excellence (CoE) team➣Provided the second line of… Show more ➣Challenged and provided oversight to the First Line of Defense (FLOD) on material risks, their impact on risk appetite and overall adherence to the operational risk framework➣Performed data analysis, defined risk metrics/critical risk indicators, published program dashboards, and recommended benchmarks for continuous improvement➣Implemented system and operational changes by coordinating with the Enterprise Issue Management Centre of Excellence (CoE) team➣Provided the second line of defense challenges to senior business management, business teams and policy standard owners on the effective management of operational risks while adhering to issue management and enterprise risk frameworks➣Partnered with business in building effective controls and metrics, developed strong risk awareness across the business and contributed to prioritising, designing and implementing the risk framework into the business➣Established a robust governance framework that engages all relevant stakeholders Show less

➣Identified operational risks and deficiencies in critical controls through GAP analysis and developed robust risk mitigation controls and policies➣Reviewed project performance at each Agile life cycle, provided risk approvals and created project risk analysis matrix and risk management plans➣Published risk reports for Operational Risk Leads, Line-of-Business Heads and Enterprise Global Services leadership monthly➣Supported Wells Fargo’s different lines of business with business… Show more ➣Identified operational risks and deficiencies in critical controls through GAP analysis and developed robust risk mitigation controls and policies➣Reviewed project performance at each Agile life cycle, provided risk approvals and created project risk analysis matrix and risk management plans➣Published risk reports for Operational Risk Leads, Line-of-Business Heads and Enterprise Global Services leadership monthly➣Supported Wells Fargo’s different lines of business with business continuity simulations and periodic risk assessments➣Evaluated risks associated with projects/programs governed by the APQC framework and accomplished the scoring of Enterprise Global Services processes using the BIKE tool Show less

➣Partnered with Service Delivery and Business Operations teams to monitor deviations and enforce regulatory compliance for the client’s Deferred Prosecution Agreement (DPA)➣Monitored transactions, screened sanctions, and created SAR reports for AML compliance with US & UK regulations➣Assessed historical/current customer information/interactions of Retail, Corporate, Commercial and Credit Card business clients in the US, UK, and the Middle East & North America➣Worked closely with the… Show more ➣Partnered with Service Delivery and Business Operations teams to monitor deviations and enforce regulatory compliance for the client’s Deferred Prosecution Agreement (DPA)➣Monitored transactions, screened sanctions, and created SAR reports for AML compliance with US & UK regulations➣Assessed historical/current customer information/interactions of Retail, Corporate, Commercial and Credit Card business clients in the US, UK, and the Middle East & North America➣Worked closely with the client’s manager and quality assurance team to develop/implement quality assurance strategies and process improvements➣Set up a performance review system for a team management of 22 to 60, ranging from associates to senior associate, by recognising and aligning team objectives with business objectives➣Engaged in mentoring support, calibrations, training and client coordination as part of team management Show less

➣Worked as SME and Project Manager by collaborating with US Leadership & Management to complete projects related to Deloitte Corporate Restructuring Group (DCRG) and litigation conflict checks➣Liaised between Deloitte USA, Canada and other global member firms to manage conflicts/project risks by circling the compliance guidelines set by Deloitte USA➣Worked closely with Lead Client Service Partners (LCSP) for obtaining project approvals, data protection, and tracking compliance with… Show more ➣Worked as SME and Project Manager by collaborating with US Leadership & Management to complete projects related to Deloitte Corporate Restructuring Group (DCRG) and litigation conflict checks➣Liaised between Deloitte USA, Canada and other global member firms to manage conflicts/project risks by circling the compliance guidelines set by Deloitte USA➣Worked closely with Lead Client Service Partners (LCSP) for obtaining project approvals, data protection, and tracking compliance with global engagements and regulatory requirements➣Built effective teams by creating training materials, developing and providing process training➣Successfully managed 19 DCRG and 11 Litigation projects in the fiscal year 14-15, scoping, resource management, project status update, documentation and closure activities➣Served as US-trained Team Member on regulatory compliance related to anti-corruption, risk and compliance team Show less

➣Point of Contact for US-based Client Account Managers for providing client-facing deliverables, including client strategy, client service planning, client/market research and analysis, on boarding/offboarding process, tracking master service agreement/statement of work, opportunity management, marketing activities, internal account team communications➣Collated and generated a range of reports for clients in financial services, including secondary research, market research reports, merger &… Show more ➣Point of Contact for US-based Client Account Managers for providing client-facing deliverables, including client strategy, client service planning, client/market research and analysis, on boarding/offboarding process, tracking master service agreement/statement of work, opportunity management, marketing activities, internal account team communications➣Collated and generated a range of reports for clients in financial services, including secondary research, market research reports, merger & acquisition, vendor risk profile, enhanced diligence, and background verification reports for projects and onboarding clients➣Conducted background verifications related to anti-fraud, Foreign Corrupt Practices Act, and stock option backdating for Deloitte’s clients and projects and PMO tracking Show less