Responsible for overseeing all the office administrative procedures and processes. Major achievements:• Created and maintained filing systems and databases for more than 300 power generators for 5 military camps;• Monitored the administrative tasks, on the job training and supervised 2 Administrative Assistants (subordinates);• Coordinated and scheduled activities for a team of 20 employees (4 Forman’s and 16 Mechanics), ensuring services and maintenance's were provided on a timely basis.

Interpreting, translating and re-communicating both verbal and written messages and documents, from English to Albanian. Major achievements: • Translated/edited 300 page military manual “Navigation and Topography” from English to Albanian; • Interpreted in liaison mode from Albanian to English and vice versa;• Conducted consecutive and ad hoc interpreting during trainings for more than 400 KSF (Kosovo Security Forces) members; • Produced initial drafts of translations of official forms and documents of the training materials.

Organizing programs and activities in accordance with the mission and goals of the organization. Major achievements:• Implemented a 4 year project “Creative Psychosocial & Peace Building Support Program in Kosovo” by monitoring program implementation; supervision, evaluation and development of trainers, supporting the preparation of project plans; measuring project effectiveness, advising on program content and reporting to HQ (War Child Holland);• Conducted on-the-job training to 12 World Child staff to increase performance and efficiency in working with children and youngsters as well as coach them while training Primary School Teachers in Kosovo;• Conducted 10 training sessions for 150 camp coordinators, Camp Instructors and Youth Leaders in Cyprus. As part of the project, designed the “Creative Activities as tool for Mutual Understanding & Trust” – Drama and Sport manual;• Lead four 4 Peace Building Sport Tournaments and 2 Theatre Camps with more than 400 youngsters from different ethnic background.

Realization of War Child Holland specific project objectives through creative means (music, drama, sports and/or arts). Major achievements:• Designed and conducted more than 300 psychosocial workshops with around 500 primary school children in the regions of Gjakova, Prizren, Deqan, Malisheva and Rahovec;• Conducted 6 teachers training for more than 100 primary school teachers with the theme: “Creative Methods as Pedagogical Tool and its application in the Education System;• Conducted Peace Building activities as Theater Trainer, leading over 20 workshops for around 60 youngsters from different ethnic background in Southern Serbia (Preshevo Valley);• Pioneered and conducted 4 dance courses with 60 youngsters in the region of Malisheva and Rahovec.