• Manage and coordinate IT projects, in depth collaboration with business stakeholders, define and document requirements.• Define and manage project governance (benefits, budget, planning, changes, risk, dependencies, quality and communication).• Manage customer relationships, stakeholder involvement and third-party suppliers at every step.• Report on project progress, risk assessment and benefits measurement.

• Manage a team of five Business Analysts, providing support to international users, end-user training, requirements gathering and project management.• Reinforce the role of Business Analysis at ISO, report to the IT Director.• Project Management for global software projects (in-house development and 3rd party systems).

• Lead major programmes and projects from initialization through execution• Act as Business Analyst and provide support and training to international end-users• Senior member of the International User Services team, responsible for developing the team’s skills in project management and business analysis

• Conduct and lead requirements gathering, proofs of concept, user acceptance testing involving ISO members worldwide.• Provide support to international users, deliver end-user trainings (led classes up to 25 adults across the world), develop user guides and training materials.• Project management.

• Manage the IT work stream of all projects looking at opening, transforming and closing new or existing Orange Centers within Switzerland.• Coordination of a cross-functional team of ten people (infrastructure, SAP, Finance, Logistic), external consultants and suppliers.• Responsible for the quality checks and the successful installation of the solution (hardware and software) within the customer environment, bug tracking, incident management.

• Business Analyst on a 2-year global project looking at migrating investment applications to a new Data Center.• Included a 6-month transfer to Tokyo to assess the impacts and risks for the Japanese investment group as well as business, technical requirements, and KPIs.• Led the proof of concept, coordinated a cross-functional team of ten people located within the US, Europe and Japan.

• Completion of three 6-month assignments in different IT departments & services (Business Management, Infrastructure & Operations, Application Development)• Business systems analysis on software development projects, requirements gathering, regression testing, project planning and resource management (offshore development teams, technical experts, consultants), functional support (3rd level) for internal equity index repository.

*Geometric modelling of furniture and buildings from architectural plans*2D and 3D textures creation and shading, post–production activities

* Web page design (HTML, JavaScript), creation of interactive maps (Photoshop, Dreamweaver)

* Relationship Manager’s assistant for Swiss onshore customers* Administrative tasks, execution and classification of transfer orders, creation of Excel databases