With over ten years of experience in post-sales service for CNC machines, I have developed a solid expertise in the field. I am a dynamic person focused on continually improving my skills.I have extensive experience with various numerical controls, including Siemens, Fidia, Heidenheim, and Selca, but it is with Siemens that I have particularly developed my skills.In my previous role in post-sales, I independently managed customer relationships to ensure their satisfaction and maximize product performance. Additionally, I collaborated with the sales team in developing proposals and technical discussions with end customers. In addition to technical support during the pre-sales phase, I also handled project management, managing changes and technical requests to ensure full compliance with specific requirements.Currently, I lead and support the team of application engineers in developing customized solutions for Breton customers in additive and subtractive technologies. My goal is to implement innovative strategies to maximize efficiency and ensure the highest quality of products.Passion, determination, and humility are the guiding principles in my daily work.